|Monday||9:00 a.m. to 9:00 p.m.|
|Tuesday||9:00 a.m. to 9:00 p.m.|
|Wednesday||9:00 a.m. to 9:00 p.m.|
|Thursday||9:00 a.m. to 9:00 p.m.|
|Friday||9:00 a.m. to 9:00 p.m.|
|Saturday||9:00 a.m. to 9:00 p.m.|
Gotham Tax Service, LLC
About this pro
I was glad that they were able to fit me in the last week before the tax deadline. I don't know if they are always this way but they made me feel like they were rushing through to get me out of there so they could get more people in. I asked a few questions and only one was actually answered. He didn't seem at all interested in helping me resolve the issues that prompted me to hire a tax professional. I was glad that he honored the quoted price.Apr 19, 2018Verified
Everyone was friendly and welcoming. Steve was great! He was easy to talk with and could explain things to me. My taxes were a mess so it was nice to have someone so calm put everything in order for me. I definitely plan on continuing to work with them.Apr 17, 2018Verified
Kevin is responsive to your queries, knowledgeable, and provides seamless serviceFeb 17, 2018Verified
Steve was so easy to work with. Very relaxed office. I would definitely recommend Gotham Tax Service to other people. I was in and out in 20 minutes and my taxes were done. I will go back next year.Feb 10, 2018Verified
Steve is knowledgeable and friendly. I had a great experience and plan on being a repeat customer!Oct 17, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We price by the form, taking into account the complexity of the form, the knowledge required to complete the form correctly, and the value of the form to the client.
- What is your typical process for working with a new customer?Most of our clients bring their materials in, and sit with us for a hour or less while we interview them and prepare the return at the same time, so the client can get a better feel for what is in their return. You can ask questions and participate in the preparation. When the return is completed, it is printed and reviewed with you so you know what refund to expect and when to expect it.
- What education and/or training do you have that relates to your work?I have taken extensive education in taxes, and continue to take many hours of continuing education to stay current with tax laws and tax issues. I have passed the Special Enrollment Exam in order to be an Enrolled Agent, and I have also completed the National Tax Practitioner Institute course, and continue to attend their training.