The Air Duct & Dryer Vent Specialty Cleaners

Minneapolis, MN

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About this pro

How does your service stand out?

The owner of the Air Duct and Dryer Vent Specialty Cleaners, LLC has been doing business in the area for over 20 years. Professionalism, integrity and attention to detail is what sets us apart from the rest. Customer service and satisfactory has and will always be our number one priority.

What do you enjoy about the work you do?

Working with the customers from start to finish is the most satisfying part of the work. We really enjoy how happy our customers are before, during and after the work is complete.

Location

Minneapolis, MN 55448

Background check

Complete

Years in business

3

Number of employees

5

Times hired on Thumbtack

84

Reviews

36 Reviews
  • Alise T. Feb 28, 2017
    Duct and Vent Cleaning
    Verified Review
    Home resident customer
    We were very pleased with their services. Ryan was so nice, friendly and helpful. We really enjoyed him. He was very knowledgeable too! We will be looking forward to a reminder for our next service with this company 🙂
  • Dawn J. Feb 25, 2017
    Duct and Vent Cleaning
    Verified Review
    Air duct cleaning
    These guys did a good job of cleaning our air duct and dryer vents. They were friendly, prompt and thorough. The cost was reasonable. I did have quite a bit of clean-up in my basement after the project was complete (dust and small particles blown from the basement vents). I'm not sure if that could have been avoided or not. But I will hire Chad and Mike again, and I will ask about that ahead of time.
  • Megan J. Feb 9, 2017
    Duct and Vent Cleaning
    Verified Review
    Duct Cleaning
    Mike showed up and did a fantastic Job. I was very pleased with the service. Last time I did this, I looked away for 20 mintues and my bill went up 200$ and I was skeptical of the Job that was performed. Thanks Mike!!
  • Mona R. Dec 9, 2016
    Duct and Vent Cleaning
    Verified Review
    Wish they would have returned the call.
    I liked the reviews and the video so I called them and left a message. Its been 24 hours without a return call. I moved on the social media and got recommendations for other companies. Got a return and and I have an appointment set.
    Chad J. Feb 15, 2017

    Mona, I apologize for the lact of response. I'm happy you got the response you deserved on Social Media! Thanks for the feedback and we have remedied the situation. Thank you!

  • Mike F. Nov 27, 2016
    Duct and Vent Cleaning
    Verified Review
    satisfied customer.
    Really happy with the worked performed. The guy that came out also pointed out my A- coil needed cleaning. He was getting readings of 400 & it should be 300. The other reading was 90 & should of been around 20. He was correct the A- coil was filthy & now cleaned.
  • Chuck F. Nov 17, 2016
    Duct and Vent Cleaning
    Verified Review
    Duct cleaning
    They were able to come early, explained the process thoroughly and seemed to do a good job.
  • Joe S. Nov 11, 2016
    Duct and Vent Cleaning
    Verified Review
    Fast and good!
    Fast turnaround! I contacted them and they were able to get me on their schedule quickly. They also performed the service quickly and at a great price. Definitely will use them again!
  • Chris A. Nov 10, 2016
    Duct and Vent Cleaning
    Verified Review
    Great Service!
    Drew was great and everything was done in a professional manner!
  • Vas L. Oct 27, 2016
    Duct and Vent Cleaning
    Verified Review
    Ultimate Pros, Great Owners
    These guys, especially the owners, are fantastic. I had to have 4 things done: Air Ducts, Fireplace, Dryer Vents and Furnace. They gave me a great deal and the service pro, Andrew, was on time, friendly and very knowledgeable. Also a plus, they get back to you quickly making it easy to do business with them. I will be using them in the future for all of my HVAC cleaning.
  • Mary B. Oct 23, 2016
    Chimney Cleaning
    Verified Review
    Good experience with chimney cleaning and inspection
    Nice man. Very competent. Would have given him 5 but he was later... 1.5 hours..than expected. He did keep me informed.
  • Venessa H. Aug 23, 2016
    Duct and Vent Cleaning
    Verified Review
    Mike was timely, personable and did a great job.
  • Brad R. Aug 10, 2016
    Duct and Vent Cleaning
    Verified Review
    Quality of work was good. Price was a little high and their compressor broke so they needed a second visit which was inconvenient. Staff was friendly.
  • Kent J. Jul 28, 2016
    Duct and Vent Cleaning
    Verified Review
    My tech was very prompt & extremely helpful. However, after reviewing what he would do for the price, I opted NOT to use them. The $89 did not include essentials like cleaning the A coil & secondary heat exchange, critical in getting a system fully clean. To not include these elements only gives a partial clean.
  • Heather M. Jun 29, 2016
    Duct and Vent Cleaning
    Verified Review
  • Sinan M. Jun 1, 2016
    Duct and Vent Cleaning
    Verified Review
    Well done and on time.
  • Joel M. May 27, 2016
    Duct and Vent Cleaning
    Verified Review
    Price was what we were looking for. Job was done quickly and on time. Called to let me know when they would arrive on the day of service, so my wife knew when to expect their arrival.
  • Kristie H. May 16, 2016
    Duct and Vent Cleaning
    Verified Review
  • Edward K. May 8, 2016
    Duct and Vent Cleaning
    Verified Review
  • Karen S. Apr 29, 2016
    Fireplace and Chimney Repair
    Verified Review
    He never showed up nor did he call to cancel.
  • Bob O. Apr 19, 2016
    Duct and Vent Cleaning
    Verified Review
    Did a thorough job on furnace vents and dryer vent. Inspected furnace and hot water heaters. Appreciated his honesty in saying that they did not need any work at this time.
  • Angey H. Mar 2, 2016
    Duct and Vent Cleaning
    Verified Review
    Same day service & late night! Was very hectic so I didn't see him much. Hoping he did a good job. Seemed good.Thanks!
  • Alson T. Feb 12, 2016
    Duct and Vent Cleaning
    Verified Review
    Technician arrived early after calling to confirm that was ok. He brought tools and equipment. Work was completed and cleanup effectively. Will recommend to neighbors
  • Megan R. Feb 10, 2016
    Duct and Vent Cleaning
    Verified Review
    Great work, friendly & professional people. Helped us discover another issue with our intakes, so that was nice. It's clear they know what they are doing.
  • Ken M. Jan 18, 2016
    Duct and Vent Cleaning
    Verified Review
    Easy to connect to and plan an appointment. Talented, energetic knowledgeable technician showed up and did a great job. 100% happy.
  • Lisa E. Nov 26, 2015
    Duct and Vent Cleaning
    Verified Review
    Did a great job. Very pleasant and professional.
  • Mark C. Nov 21, 2015
    Duct and Vent Cleaning
    Verified Review
    The job went well and the cleaning specialist did his job with out looking at time to get to next job. It was a good experience.
  • Meghan M. Nov 6, 2015
    Duct and Vent Cleaning
    Verified Review
  • Daniel K. Oct 8, 2015
    Duct and Vent Cleaning
    Verified Review
    The two guys that came out to my house did a great job at cleaning all my ducts and vents and flue. They were friendly and effecient. I will recommend you guys to others
  • Matt R. Oct 3, 2015
    Duct and Vent Cleaning
    Verified Review
    Had a musty smell in the basement coupled with a recurring dead animal smell out of a single vent. They contacted me immediately, scheduled a convenient time, arrived on time, were very courteous and did all they were asked to do. There was no hard upsell (a common complaint in this industry) although I did choose to viper whip the returns near the furnace (an upgrade) because it seemed to make sense so the initial quote doubled. I would describe their service of blowing into each duct while vacuuming near the furnace as entry level. You can get more comprehensive services but will pay many times more for them (we had previously gotten a quote of ~$1000 from a high end company). Although I question the effectiveness of vent cleaning in general, their service allayed our concerns of mold that were really bothering us and, although no dead animal was recovered, that smell went away and has not returned. The service didn't alleviate the musty basement smell (we found a separate issue) but was a good first step in the trouble shooting process and helped us sleep better. I'm not sure the cleaning accomplished anything profound but we are satisfied with the company and happy with the service they provided at a very competitive rate.
  • Glen H. Aug 15, 2015
    Duct and Vent Cleaning
    Verified Review
    Overall job was good. Tech was very knowledgeable and good communicator. Dryer vent cleaning seemed a little incomplete, wasn't touched from back of dryer up to ceiling penetration, so I cleaned that myself. Would hire them again.
  • Chad S. Aug 12, 2015
    Duct and Vent Cleaning
    Verified Review
  • Roderick J. Aug 11, 2015
    Duct and Vent Cleaning
    Verified Review
    Service was fast and the technician provided great feedback and did not try to up sale me. Which I appreciated as a paying customer, not charging someone for a service that they do not need is hard to find, thank you very much.
  • Heidi S. Jul 5, 2015
    Duct and Vent Cleaning
    Verified Review
    The crew did a great job! They were friendly and explainer each step to us before they started. We had our ducts and dryers cleaned and we can tell a huge difference in the way the dryer and AC run now. We are very happy!
  • Sanjay R. May 24, 2015
    Duct and Vent Cleaning
    Verified Review
    On Time arrival, decent estimates, timely completion of work - good job
  • Shawn S. Apr 30, 2015
    Duct and Vent Cleaning
    Verified Review
    They did everything we needed: air conditioning, bathroom, dryer.
  • Mike M. Apr 11, 2015
    Duct and Vent Cleaning
    Verified Review
    Very Punctual. Next day service. Thorough. Great job, told me how bad things were and what they were doing. Cleaned ducts as we moved into new house, previous owners had cats. Great results!

Q&A

How did you get started doing this type of work?
The co owner and lead technician has worked in the industry for over 20 years. He began his career by working with his father when he was first entering the job market and has continued in the industry.
What types of customers have you worked with?
We perform cleaning services for HVAC and Air Ducts, Chimneys and Fireplaces, Dryer Vents and boilers for both commercial and residential customers.
Describe a recent project you are fond of. How long did it take?
We recently performed chimney and fireplace cleaning services for 12 consecutive town homes in one day. Scheduling was the struggle, but we managed to get appointments one after another.
What advice would you give a customer looking to hire a provider in your area of work?
Find an experienced service provider such as ours.
What questions should customers think through before talking to professionals about their project?
Customer satisfaction is the most significant factor for our success.