About this pro
5 years in business
89 hires on Thumbtack
I am the director of a local school who had a mold problem in a classroom. If only all vendors were as wonderful as Ultra Clean Services! They responded immediately to my needs, gave me great advice, and charged a more than reasonable price. The work was done efficiently and the quality was excellent. Everyone I encountered from the company was professional and good at their jobs. I HIGHLY recommend this company and will definitely use them for future projects.Aug 21, 2018VerifiedUltra Clean Services Corp's reply
Thank you Helen. We enjoyed working with your staff as well. Hope you don't need us again.
The previous owners of my house smoked in it and I wanted to remove the odor. Deborah quickly contacted me and went out of her way to provide the right equipment to solve the problem. Excellent customer service and solution delivered as promised.Jan 24, 2017VerifiedUltra Clean Services Corp's reply
Adam I am glad we were able to get the smoking issue resolved. It was quick and easy. ThanksType your response to this review.
By far the best customer service I've received from any company. Friendly service and they got the job done. I never thought anyone would be able to rid the odor in our home from the previous owners. Couldn't pinpoint where the odor was coming from or what it was. Ultra Clean Services resolved the odor in 1 day! I had tried so many things before. Will use this company again!Dec 15, 2016VerifiedUltra Clean Services Corp's reply
Thanks Kyle. It was an easy fix. You were great to work with. I hope you don't need our services again but if you do...you have my cellType your response to this review.
Decomposing Dead Mammal in an inaccessible place under the front steps. Deborah answered the call promptly appeared within an hour, diagnosed the problem and provided a solution. Great knowledgable service!Apr 26, 2016VerifiedUltra Clean Services Corp's reply
Felix Thank you for allowing me to help come up with a solution for your problem. I am glad it was something that you could do on your own. Type your response to this review.
Deborah and her team were very helpful at removing a strong odor (cigarette smoke) left by a previous home owner. When I first contacted her she was very helpful at providing a range of options to consider and emphasized trying the most economical first. Although we had to tweak the original plan 1-2x Deborah was very helpful and stayed in contact throughout the process. She also charged no extra $ when it became clear that further work was needed to fully remove the smell. All in all I'd highly recommend her and her team!Dec 27, 2015VerifiedUltra Clean Services Corp's reply
Thanks John. I strive to stand behind our scope and numbers. Type your response to this review.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We use the insurance industry software Xactimate. If you are filing a claim with your insurance this software mirrors their pricing.
- What is your typical process for working with a new customer?We start over the phone. We will do an free inspection and estimate.
- What education and/or training do you have that relates to your work?We are certified with the IICRC for water, fire, odor and carpet restoration. For mold remediation we are certified with the IOT. Deborah has had over 40 hours of training in BIO Hazard.