I am an information systems professional with a vast amount of experience in the following areas:
* phone support
* troubleshooting/resolution of PC technical issues
I am recognized for software knowledge, which includes the following:
* MS Office 97 and XP
* Lotus Notes
* Microsoft Outlook
Being experienced with Windows 95, 98, ME, 2000, XP, 7, 8 and iOS, I have a proven ability to setup PCs (from parts to a functioning workstation), create or install home networks, and provide application support.