Mint Household Services, LLC
It’s free with no obligation to hire
Hired 145 times
8 years in business
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Jan - Jun
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They do a great job and I have no complaints! I think they're the right sized company for me. They're not so big that I feel like a number but not so small they'll be gone tomorrow. They work with a small group of cleaners who they trust and they chose mine for me very carefully I think. I've had two cleaners now and they've both been great. I had one for a long time but then she left the cleaning business and the replacement is great. The transition was smooth and easy. I appreciate the email reminders too! Heather and Amy are easy to work with, friendly, and efficient. I highly recommend Mint.Mar 27, 2017Verified
This is my first experience hiring a house cleaner. Shari did an EXCELLENT job cleaning today. I'm so happy with her work and it was so nice to come to a completely clean house. I can't remember the last time my entire house was this clean. Every surface is spotless. She definitely exceeded my expectations. The entire process was very smooth. Mint Household services does a great job listening to its clients.Aug 24, 2016Verified
Rachel came to clean my house. She was extremely professional and attentive. She got right to work and started cleaning. While I truly liked Rachel, I was a little disappointed in the cleaning level. Granted, I am extremely picky, but I still think the cleaning could have been more thorough. I think the size of my house could have been a problem, and it might have helped her to have an assistant.Jun 9, 2016VerifiedMint Household Services, LLC's reply
Hi Diane, Thanks for letting us know. I'll be following up with you via email to remedy this yet this evening. We'll go over your expectations and make sure they're met asap!! Heather Renne, Owner Mint Household Services, LLC Type your response to this review.
Toni was wonderful!! I am a daycare provider, and she did a great job working around our schedule. The house was very clean and she was very friendly. So glad she'll be back in 2 weeks!Apr 12, 2016Verified
I had a great woman assigned to clean my apartment, she was nice and thorough, but for our last session, she abruptly emailed me at 10:30pm the night before to basically tell me she was quitting cleaning and wouldn't be making our appointment the next morning. I got no further responses from her or Mint and I was extremely unhappy. If I had cancelled with only 12 hours notice, the would have charged me so I'm not sure how they can get away with it.May 26, 2016VerifiedMint Household Services, LLC's reply
Abbi requested a last minute appointment which we, upon thorough consideration, decided to pass on. I won't knowingly send any cleaners into a situation that I feel is unsafe. Due to expressed concerns regarding a biting insect infestation, scattered leftover food scraps, and illicit paraphernalia, I deemed Abbi's residence to be unsafe. I take full responsibility for my decision and will stand by it.
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is right on par with the area industry standards.
- What is your typical process for working with a new customer?We have a standard check list of items that compares to other housekeeping services. We start there and then work with you to learn what your specific needs are. Every home and every person is different. We specialize in recurring cleans so that we can learn your home inside and out in order to give you an amazing clean each and every time!
- What education and/or training do you have that relates to your work?Heather Renne, Founder of Mint Household Services and Principal Operator, is a twenty plus year entrepreneurial veteran. She holds a BA in Design, and a Certificate of Design Psychology. Our cleaners range from moms who want part-time work around kids' schedules, to philosophy scholars (we love to brag about our magna cum laude U of M grad), to people like our Founder, Heather, who fell into cleaning later in life and found it to be an enjoyable, meditative workout that she took pride in performing.