Brian was quick to respond and offered to come out to give an 'educated bid'. He and his associate came, and gave a very reasonable bid, and we accepted - and he agreed to do the job that day! It was going to be 'just' installation of a laundry sink in the garage, but Brian was so conscientious, he found that there was a leak in the controls of the washer, and a couple of other problems with hoses, etc. He ended up completely updating/redoing the washer attachments, AND did a fabulous job of installing new water lines, drain, etc., and stayed till the job was complete - which was 8:30 p.m.!! I would have no hesitation to recommend Brian - he is such a capable individual, a diligent worker, and very fair with his charges. VERY glad we found him on Thumbtack!!