Rochester Premier Service,LLC
About this pro
Envoy F.Aug 7, 2018Verified
Be wary of hiring Michael. He will make the customer liable for damages that HE causes to your home. When asked to do the right thing by the customer and pay $120 to replace our Bali paper blind that he spilled paint on, he refused and resorted to blaming the customer for only paying him $800 (the price that he agreed to) to paint our living room and small kitchen. We actually had to have him come back (twice) to touch up areas that he neglected to paint (he cut corners to shave off time spent on the job). Michael seems to care more about the bottom dollar than doing right by the customer and owning up to his mistakes. Hire him if you want a job done cheap and fast but do expect that you’ll get what you pay for: cheap, low quality, and quick work.Aug 5, 2018Verified
Had a wonderful experience working with Michael and RPS LLC! Needed some rooms painted in a jiffy and Michael responded right away. He was the epitome of promptness, professionalism, and courtesy from start to finish. I really appreciated the honest and up-front quote for the jobs and the extra mile they even went to make sure everything was perfectly prepped and perfectly done. They did a spectacular job, are more than willing to go above and beyond, and the project was done exactly on time plus Michael was in constant communication with me throughout. I would work with them again in heartbeat! Thanks so much Rochester Premier Services for your incredible work and your equally incredible customer service.Apr 21, 2018Verified
Was willing to work with us on project changes! Always prompt and professional. I would recommend him for your painting needs.Apr 30, 2018Verified
Mike did a great job! He was prompt in getting back to me. He got all the materials for us and everything was installed beautifully! Will definitely call him again!Jan 18, 2018VerifiedMichael C.'s reply
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We want to make the pricing the least complicated as possible. We wrap window with aluminum for $200.00 per window maintenance free. Power washing we charge $65 per hour Painting we charge $75. per hour Roofing,Windows, Gutters are by the estimate usually per square ft. All other residental work is 75.00. Comercial work we start at 200. first hour, everyhour after this $75 per Hour
- What is your typical process for working with a new customer?A new customer usually gets time with me to interview me and it's a chance for me to interview the client as well. My review speak volume that's typically why we get hired immediately. I usually will create an estimate for review and is accepted by the customer, we do all of our billing online and payments via credit card/checks.
- What education and/or training do you have that relates to your work?Years and years of experience has lead to being able to do a custom R&R on deck.