Twin Cities Furnace Cleaning, Inc.

4.8
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(110)
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110 reviews
5
85%
4
12%
3
2%
2
1%
1
1%
Customers rated this pro highly for value, punctuality, and work quality.
  • Katie F.

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    Feb 12, 2018Verified
  • Sheryl J.

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    The serviceman called me when I was told that he would call. He came during the time that I was told he would be there. He explained to me what he was doing and why. Used the existing entry points to do his job and replaced everything the way he found it. Our house was on the market and he did not leave a mess. Very satisfied with the services that were provided.

    Aug 21, 2017Verified

About this pro

Our straightforward pricing sets us above the rest and is one of the primary reasons for our sky-high customer happiness. In an industry that sometimes suffers from a lack of faith, our technicians provide honest service at fair prices. When surcharges apply (e.g. outside of service area, extra square foot charges, rooftop dryer vent fee), you'll find them clearly indicated in the service description or other appropriate areas of our website, and you'll be informed of them over the phone when scheduling. When additional services are recommended, our technicians will show you and explain why, leaving you to make an informed decision in a no-pressure environment. We enjoy providing quality services at a fair price, and the resulting customer satisfaction that comes with it, in the form of personal praise toward our technicians, and public praise in the form of positive reviews. When our customers are happy, we know we've fulfilled our mission.

Years in business

27

Times hired on Thumbtack

260

Number of employees

9
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Photos and Videos

10 photos and 2 videos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      We pride ourselves on our straightforward pricing. All surcharges are clearly spelled out on our website, and over the phone during scheduling. If additional labor is discovered to be necessary once the tech is on-site, the customer will be informed BEFORE work begins, at which time they will have the opportunity to accept or decline.
    • What is your typical process for working with a new customer?
      Typically we ask questions aimed at understanding our customers' level of knowledge on the process, so that we give them the appropriate amount of information. We don't want to bore our savvy customers or take too much for granted with those who are unfamiliar with HVAC cleaning. We always try to set expectations appropriately on what are our technicians' areas of expertise and what are not, gauge for understanding, and then give them the opportunity to ask any questions.
    • What types of customers have you worked with?
      Our customers run the gamut, from the average homeowner with little HVAC knowledge to commercial maintenance managers who oversee HVAC operations companywide. Regardless, we proceed with openness, integrity, and honesty. Our technicians are proud of their work and enjoy the trust that results when our customers are kept informed.

    Business hours

    Central Time Zone
    SundayClosed
    Monday8:00 a.m. to 6:00 p.m.
    Tuesday8:00 a.m. to 6:00 p.m.
    Wednesday8:00 a.m. to 6:00 p.m.
    Thursday8:00 a.m. to 6:00 p.m.
    Friday8:00 a.m. to 6:00 p.m.
    SaturdayClosed
    Coverage Area for Twin Cities Furnace Cleaning, Inc. is about 50+ miles of Maple Grove, MN.