Twin Cities Furnace Cleaning, Inc.

Maple Grove, MN

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About this pro

How does your service stand out?

No hidden costs. How many times have you purchased a service for a set price only to find yourself having spent significantly more once all is said and done? Our straightforward pricing sets us above the rest and is one of the primary reasons for our sky-high customer happiness. In an industry that sometimes suffers from a lack of faith, our technicians provide honest service at fair prices—with No Hidden Costs. When surcharges apply (e.g. outside of service area, extra square foot charges, rooftop dryer vent fee), you'll find them clearly indicated in the service description or other appropriate areas of this site, and you'll be informed of them over the phone when scheduling. When additional services are recommended, our technicians will show you and explain why, leaving you to make an informed decision in a no-pressure environment.

What do you enjoy about the work you do?

We enjoy providing quality services at a fair price, and the resulting customer satisfaction that comes with it, in the form of personal praise toward our technicians, and public praise in the form of positive reviews. When our customers are happy, we know we've fulfilled our mission.
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Location

Maple Grove, MN 55311

Years in business

26

Number of employees

9

Times hired on Thumbtack

252

Reviews

103 Reviews
  • Wille A. Jul 2, 2017
    Duct and Vent Cleaning
    Verified Review
    Very kind and told us about what he was doing as he was cleaning the Furnace.
  • Raoul P. Jun 20, 2017
    Central Air Conditioning Maintenance
    Verified Review
    The technician seems in hurry to finish work and doesn't have time to see what to do more& to explain things-out coz I've no knowledge what are to maintain,paid adequately for the charge and lack advised to do next.
  • Marianne M. Jun 7, 2017
    Duct and Vent Cleaning
    Verified Review
    Techs were ahead of schedule, worked fast and efficiently AND educated us about the process.
  • Ceridwen C. May 25, 2017
    Duct and Vent Cleaning
    Verified Review
    The project I had was a challenging one: I was cleaning out a house owned by a heavy smoker for 40 years. We'd managed to get rid of most of the smoke smell, but it still lingered in the ducts. And they did it!
  • Grant M. May 23, 2017
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Our technician (Ben) was fantastic. He showed up at the beginning of the time window, got right to work, and finished the cleaning within 30 minutes. He also did some great troubleshooting about a mysterious humming sound that our furnace was making. He diagnosed and fixed the problem within 10 minutes. Highly recommended!
  • Ray E. May 10, 2017
    Dryer Vent Cleaning
    Verified Review
    Very efficient and courteous
  • Ashley K. Apr 30, 2017
    Duct and Vent Cleaning
    Verified Review
    Great service
    Professional, knowledgeable & friendly. I would recommend using this company any day. We're very satisfied with the work done.
  • Jessica M. Apr 14, 2017
    Duct and Vent Cleaning
    Verified Review
    Happy Customer
    On time, fantastic communication, fair on pricing.
  • Carol A. Mar 31, 2017
    Duct and Vent Cleaning
    Verified Review
    Air duct cleaning
    Very efficent and pleasant
  • Samuel H. Mar 18, 2017
    Duct and Vent Cleaning
    Verified Review
    Awesome Service
    Nick was all kinds of awesome sauce. Good conversations and a job well done. A++
  • Shirley M. Mar 8, 2017
    Duct and Vent Cleaning
    Verified Review
    Great guy, helpful and efficient!
    I was impressed with our serviceman's speedy work and thoroughness. He showed us filters we never knew we had in our air exchange, ckeaned our ducts and he cleaned our dryer vent and discovered the exaust hose wasn't even attached to the exaust fixture in our roof, he fixed that for us. So, he was efficient, and very helpful. Thanks! Shirley Haden Blaine
  • Joseph J. Mar 3, 2017
    Duct and Vent Cleaning
    Verified Review
    Good job
    Ben was helpful and very forthcoming with what he was doing and knowledge about maintaining the HVAC system.
  • Linda D. Feb 9, 2017
    Duct and Vent Cleaning
    Verified Review
    Wonderful service
    Nick was very informative, neat & efficient. I would highly recommend this company.
  • Erin J. Feb 8, 2017
    Duct and Vent Cleaning
    Verified Review
    Great Service!
    We are very happy with the service we had from Twin Cities Furnace! They were on time and really helpful when explaining what they were doing and recommendations for future care.
  • Mitch K. Feb 7, 2017
    Duct and Vent Cleaning
    Verified Review Updated
    Great work!
    Did a great job 100% recommend
  • Verified Review Original
    Great work!
    Did a great job 100% recommend
  • James M. Feb 2, 2017
    Duct and Vent Cleaning
    Verified Review
    Great Experience
    Excellent service all around. Chris was great and explained what he was doing and showed the results. I would highly recommend Twin Cities Furnace Cleaning to family and friends.
  • Judith B. Jan 28, 2017
    Duct and Vent Cleaning
    Verified Review
    Job well done
    Had my dryer vent cleaned. Tech came on time, did the job, and I was very satisfied.
  • Zachary P. Jan 25, 2017
    Duct and Vent Cleaning
    Verified Review
    Great work
    Ben arrived right on time and explained everything very well. I had no questions after the explanation and he got to work right away. He showed me what was coming out of the ducts which was nice to see the progress being made. He was very professional and a fast worker.
  • Steven D. Jan 20, 2017
    Chimney Cleaning
    Verified Review
    Quick and easy.
    Quick and easy service!
  • Ade M. Dec 26, 2016
    Duct and Vent Cleaning
    Verified Review
    Furnace duct cleaning
    arrived on time, completed the project as planned and charged as quoted. Did add the dryer vent cleaning that was not part of original scope
  • Alli D. Dec 25, 2016
    Duct and Vent Cleaning
    Verified Review
    Great Service Provided
    Very professional! Walked me through the process and answered all of my questions. Would highly recommend.
  • Clair A. Dec 16, 2016
    Duct and Vent Cleaning
    Verified Review
    Duct cleaning
    Excellent service!
  • DAVID A. Dec 15, 2016
    Duct and Vent Cleaning
    Verified Review
    Duct Cleaning Service
    We had the advanced duct cleaning performed. Everything went on schedule, very polite and knowledgeable and cleaned up so you did not know they had been there!
  • Melissa B. Dec 3, 2016
    Duct and Vent Cleaning
    Verified Review
    Excellent Service
    Nick was very informative & explained what he was doing. Very professional.
  • Brittany N. Nov 28, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Great experience
  • Jessica S. Nov 23, 2016
    Duct and Vent Cleaning
    Verified Review
    Excellent Service!
    We were very happy with our service from TC Furnace Cleaning. He was prompt and professional. I would highly recommend this company and their services.
  • Loren P. Nov 17, 2016
    Duct and Vent Cleaning
    Verified Review
    Good
    Good
  • Melissa J. Nov 14, 2016
    Duct and Vent Cleaning
    Verified Review
    vent cleaning
    I am glad I called and took care of my vents. They were very dirty and I can tell that they have been cleaned. Thank you for getting me in so quickly:)
  • Carey M. Nov 3, 2016
    Duct and Vent Cleaning
    Verified Review
    Great Experience!
    They cleaned our furnace and vents (we ordered the mid level service) and our dryer vent. The tech, Ben, was friendly and informative. He was there for 90 minutes and explained everything he was doing. He seemed to love working for this company. We were very happy with the service provided.
  • Rhianna G. Oct 22, 2016
    Furnace and Heating System Maintenance
    Verified Review
    Great service
    Great service! In and out in an hour, gave lot of suggestions for this first time home owner!
  • Kimberly J. Sep 29, 2016
    Duct and Vent Cleaning
    Verified Review
    Great company to work with
    Twin Cities Furnace Cleaning was great to work with- they got our home scheduled right away, their tech (Ben) showed up at his scheduled time, did the job we hired him to do, and we were charged what they quoted us. We were very pleased with the job they did, and would definitely recommend them to our family and friend.
  • Brian G. Sep 22, 2016
    Chimney Cleaning
    Verified Review
    Excellent work, but double-check prices
    Despite inclusion of my exact issue in my notes on Thumbtack, it didn't seem to get factored into the quote I was provided nor in the notes for the 1st serviceman who was sent out based on the appointment. It ultimately required two service visits to get the job done. Additionally, I confirmed the price of the service over the phone while I scheduled the 2nd visit. During the actual 2nd service visit, I was informed the price was going to be 2x compared to what I was told over the phone (this is specific to a single itemized cost). The service I ultimately received was prompt, very well done, and time was taken to educate me. I do not have any doubt that it was worth the price I ultimately was required to pay. But costs are important to consumers, and this needs to be hashed out beforehand correctly. I recommend the work performed by TCFC, but if I hire them again, I will be very, very discerning with costs and may require something in writing beforehand.
  • STEVEN G. Sep 6, 2016
    Chimney Cleaning
    Verified Review
    chimney sweep
    Chimney sweep was professional, on time, efficient
  • Jason A. Sep 3, 2016
    Duct and Vent Cleaning
    Verified Review
    Chris was quick and did a great job. Customer service A+ rating!
  • Karen G. Sep 2, 2016
    Furnace and Heating System Maintenance
    Verified Review
    Highly Recommend - Prompt and Thorough
    I needed a thorough furnace cleaning "within 1-2 days". I called and they gave me two time options with 1/2 hour call notice. They were prompt and did an extremely thorough job on a furnace that had not been cleaned for some time. I would highly recommend Twin Cities Furnace Cleaning, Inc.
  • Deb K. Aug 28, 2016
    Duct and Vent Cleaning
    Verified Review
    Service was a snap to schedule, the provider showed up on time, was incredibly friendly and professional, and did top-notch work. The cherry on top was the information provided on the process and tips to maximize furnace efficiency in the future. Well done Twin Cities Furnace Cleaning!
  • Eric S. Aug 24, 2016
    Duct and Vent Cleaning
    Verified Review
    Experience was great!! Thank You
  • Geri S. Aug 23, 2016
    Duct and Vent Cleaning
    Verified Review
    Dave was very gpod. Did not take as long as I thought.He explained everything.
  • Genevieve N. Aug 18, 2016
    Duct and Vent Cleaning
    Verified Review
  • Lori W. Aug 17, 2016
    Duct and Vent Cleaning
    Verified Review
    Ben did a thorough job and explained everything in detail, showing before and after pictures. Will definitely go through this company again!
  • Caitlyn H. Aug 17, 2016
    Duct and Vent Cleaning
    Verified Review
    Ben did an excellent job answering all our questions and explaining what he did. Cleaned up really well after himself and was very respectful of our home. No hidden fees or sales pitches to add on services. We actually paid less than I expected because our dryer vent did not go out the roof (my error), however that meant Ben had to go under our deck. It's pretty dirty under there and he did it without complaint. Thanks so much for the awesome service. We'll be using you again and have already referred another customer to you.
  • Will L. Aug 10, 2016
    Duct and Vent Cleaning
    Verified Review
    On time, efficient, knowledgeable, thorough, reasonably priced!
  • Ben C. Aug 9, 2016
    Duct and Vent Cleaning
    Verified Review
  • Debra S. Aug 3, 2016
    Dryer Vent Cleaning
    Verified Review
    That poor serviceman had to clean out 16 years of dryer lint.....how this home never caught on fire is a mystery to me. The neighbors were so impressed, and they rushed to ask him to clean theirs too! The neighborhood is definitely safer now. Thank you!
  • Kristi R. Jul 23, 2016
    Duct and Vent Cleaning
    Verified Review
    Nice work, very professional, and punctual.
  • Susan L. Jul 15, 2016
    Duct and Vent Cleaning
    Verified Review
  • Ronald H. Jul 12, 2016
    Chimney Cleaning
    Verified Review
    Very prompt and courteous. I would recommend them.
  • Karen A. Jun 29, 2016
    Duct and Vent Cleaning
    Verified Review
  • Ashley Y. Jun 23, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Technician Dave could have been a little more confident when working on our AC unit which was completely low on refrigerant...but he did the job and our house is now running cool air.
  • Anna W. Jun 20, 2016
    Duct and Vent Cleaning
    Verified Review
    Dave C. was efficient, explained everything, and was honest. We have an issue with our dryer that cleaning would not have fixed, so rather than cleaning and charging us for it, because it would not have fixed the problem, Dave was honest and didn't do unnecessary work. Dave cleaned up after himself and made sure everything was running properly before he left. He even showed me before and after photos of our ducts so I could see the difference. I would recommend Twin Cities Furnace Cleaning to friends and family and would hire them again in the future.
  • Tony S. Jun 17, 2016
    Duct and Vent Cleaning
    Verified Review
    Great service
  • Jeff H. Jun 13, 2016
    Duct and Vent Cleaning
    Verified Review
    great job!
  • Rick H. Jun 2, 2016
    Duct and Vent Cleaning
    Verified Review
    Ben was great.
  • Monica B. May 26, 2016
    Duct and Vent Cleaning
    Verified Review
    Roy was a great technician and did a really nice job of cleaning our vents.
  • Joey O. May 25, 2016
    Duct and Vent Cleaning
    Verified Review
    Ben was awesome and did a great job!
  • Fred D. May 19, 2016
    Duct and Vent Cleaning
    Verified Review
    excellent service, Ben explained everything along the way, he also worked well with my kids who were very interested in what he was doing. Ben offered a couple of upsells that were needed and I felt no pressure to purchase said upsells. I would happily recommend Ben from Twin Cities Furnace Cleaning.
  • Brian S. May 18, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Great service and very informative!
  • Angela S. May 13, 2016
    Duct and Vent Cleaning
    Verified Review
    We had out dryer vent cleaned out. Ben was great and we will definitely be using this company again to get our other air ducts cleaned.
  • Trenton P. May 5, 2016
    Duct and Vent Cleaning
    Verified Review
    Great to work with
  • David N. Apr 19, 2016
    Duct and Vent Cleaning
    Verified Review
    Did a great job. On time and on budget
  • Lauren S. Apr 15, 2016
    Duct and Vent Cleaning
    Verified Review
    They got us on their schedule so quickly! The technician was very professional and suggested necessary additional services that we definitely needed. The ducts had never been cleaned in our newly purchased home and we feel so much better about bringing our new baby home to cleaner air!
  • Lucie C. Mar 26, 2016
    Duct and Vent Cleaning
    Verified Review
    Great experience! Roy was great to work with and has been doing this over 13 years. He assessed our ducts and vents and recommended we upgrade our service given that they hadn't been cleaned since the house was built in 1934 and there was quite a bit of cat hair, smoke tar residue and construction dust, a trifecta. We are so glad we did and the air in our home was so much fresher immediately. A very noticeable difference. We couldn't be happier. He arrived on time and they were reasonably priced too. They were able to schedule our service appointment to accommodate our calendars. Glad we found Twin Cities Furnace Cleaning on Thumbtack. Worked out great.
  • Jessica F. Mar 18, 2016
    Duct and Vent Cleaning
    Verified Review
  • Rebecca B. Mar 17, 2016
    Duct and Vent Cleaning
    Verified Review
    Roy, the technician, called and said he was able to arrive earlier than scheduled, which was great! He was efficient and did an excellent job, as well as giving me tips about furnace care, etc. Even though I know nothing about air duct cleaning, I felt confident he had done a thorough job on the ducts, furnace, & chimney.
  • Margaret J. Mar 9, 2016
    Duct and Vent Cleaning
    Verified Review
    The job was performed thoroughly and professionally.
  • Mike K. Mar 2, 2016
    Duct and Vent Cleaning
    Verified Review
    Honest, friendly and very thorough. I'll definitely hire them again if needed.
  • Allie M. Mar 2, 2016
    Duct and Vent Cleaning
    Verified Review
    Roy (sp?) was awesome! Timely, friendly, and super efficient. Went outf his way to fit in my appointment today when he didn't have to. Will call again when the need arises!
  • Shonna C. Feb 17, 2016
    Duct and Vent Cleaning
    Verified Review
    They cleaned and did a good job
  • Henry P. Feb 6, 2016
    Duct and Vent Cleaning
    Verified Review
    Wonderful experience! Really nice staff that made me feel comfortable and trust what he was doing. Will definitely have come back for more work in the future- Will request Kris! :)
  • Roz D. Feb 4, 2016
    Duct and Vent Cleaning
    Verified Review
    Good job, on time, thorough and friendly
  • Brian J. Jan 26, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Great job! Prompt service and very honest work. I would recommend to anyone.
  • Kerri E. Jan 20, 2016
    Duct and Vent Cleaning
    Verified Review
    Ben came to clean my duct system and furnace. He was friendly, fast, clean, and very helpful and genuine. I would definitely use them again and recommend them to others!!
  • Bree G. Jan 14, 2016
    Chimney Cleaning
    Verified Review
  • Anna G. Dec 21, 2015
    Fireplace and Chimney Cleaning
    Verified Review
    Really fair prices, good service and amazingly fast response to customer questions and concerns!
  • Ginny K. Dec 5, 2015
    Chimney Cleaning
    Verified Review
    We used them for chimney cleaning. They contacted us day of to let us know precisely when they'd be there...and then were there when they said they'd be! Did an excellent job,with no mess left behind.
  • Laural F. Dec 1, 2015
    Duct and Vent Cleaning
    Verified Review
    He explained what he was going to do before he did it. He also explained that I needed to get my furnace filter changed due to the dust, even vacuumed the filter for me until I could get the furnace cleaned
  • Nick S. Nov 23, 2015
    Furnace and Heating System Repair or Maintenance
    Verified Review
  • Susan C. Nov 20, 2015
    Chimney Cleaning
    Verified Review
  • Frank R. Nov 12, 2015
    Duct and Vent Cleaning
    Verified Review
    Cleaned all the ducts and we are very pleased with the service and the technician
  • Cheryl W. Nov 5, 2015
    Duct and Vent Cleaning
    Verified Review
    great job performed by kind courteous professionals
  • Alyssa B. Nov 2, 2015
    Duct and Vent Cleaning
    Verified Review
    Duct work cleaning went well and was what I expected. I had read about it ahead of time and determined I might need to do the more thorough cleaning. Since our duct work had never been cleaned since it was built in 1982, and had undergone a complete renovation 6 years ago, it was definitely needed. I added on the dryer vent cleaning which went well. I was very pleased until about halfway through when the employee started trying to sell me a thorough furnace and chimney clean. He was nebulous on the price, made it sound like it was urgent, and didn't respect my "no". I even called my furnace guy and talked it over with him, who I have known for a long time and has done trustworthy work in the past. When I followed up with the TCFC employee and gave him my final answer he was disrespectful and acted like I was making a bad decision and that my furnace guy didn't know what he was doing. It made the TCFC employee seem untrustworthy and made me distrust the job he had already done. I understand this line of work and the importance of the "upsell", but it got to be so pushy that I felt uncomfortable. I would try a different company next time.
  • Sophie A. Nov 1, 2015
    Duct and Vent Cleaning
    Verified Review
  • Matt E. Oct 20, 2015
    Chimney Inspection
    Verified Review
    He was honest and thorough with his inspection. Would definitely recommend him to friends and family.
  • Amanda C. Sep 12, 2015
    Duct and Vent Cleaning
    Verified Review
    We wanted an air duct and furnace cleaning in our home we recently purchased. Chris was knowledgeable and very friendly. He explained what he was doing and how we can maintain a clean duct system. Thanks and highly recommend!
  • Jen W. Aug 24, 2015
    Duct and Vent Cleaning
    Verified Review
    Dave was awesome! The service was fast and thorough. Best pricing too.
  • Amy M. Aug 11, 2015
    Duct and Vent Cleaning
    Verified Review
    They showed up on time and were very easy to schedule with. The technician worked fast. He did up sell us on the viper brush due to the fact that our house (which we had just purchased) had never had it's ducts cleaned...totally worth it to get all that gunk out of our furnace! Gross.
  • Teng V. Aug 9, 2015
    Duct and Vent Cleaning
    Verified Review
    Friendly and fast service.
  • Jeanine L. Jul 29, 2015
    Duct and Vent Cleaning
    Verified Review
    The technician did a great job getting everything thoroughly cleaned within a short amount of time. I had ordered the most extensive cleaning and was impressed by how little time it took to get those ducts from being incredibly dirty to perfectly clean. The technician was friendly and professional, answering all my questions to my satisfaction. The next time I have the ducts cleaned I intend to use this company again.
  • Michael H. Jul 17, 2015
    Duct and Vent Cleaning
    Verified Review
    Had a air duct cleaning and furnace cleaning. It went well the tech was very up front on the process and price. He also showed me the some of the stuff that came out of my ducts and furnace and suggested things to help prevent future development of major problems. A nice and effective job done.
  • Susan . Jun 24, 2015
    Fireplace and Chimney Cleaning
    Verified Review
    They did a great job, were friendly and on time! Highly recommend!
  • Matt S. Jun 22, 2015
    Chimney Inspection
    Verified Review
    .
  • Ron B. Jun 12, 2015
    Duct and Vent Cleaning
    Verified Review
    Ben was knowledgable, friendly, easy to work with.
  • Kay S. May 22, 2015
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Truly not happy. Paid for furnace check/maintenance- he "looked at the furnace. Air duct cleaning - left furnace on & house door open for the vac tube about 45 min. Chimney pipe cleaning he vacuumed the dirt that had fallen out of the pipe. Also cut a 6" hole in cold air duct for vac tube, there was already one there from previous cleaning. I will not use them again
    Twin Cities Furnace C. May 23, 2015

    Our technician was very open and straightforward with you about what he was going to do. He told you he was going to have to leave the door propped open slightly to accommodate the vacuum hose (how else would he get the vacuum hose from his truck to your furnace if not through a door left ajar?). He told you that the existing access point created by a previous company was too far away to be efficient or helpful for the duct-cleaning process and let you know he would create one closer to the furnace to create more suction, and you did not object (of course, he patched everything up accordingly). He showed you the scale buildup on your furnace flue and recommended it be swept, and you agreed. After these honest, open, and informed exchanges between adults, that you would choose to disparage our company and our technician two days later via a review is dismaying.

  • Darcey D. Feb 4, 2015
    Chimney Cleaning
    Verified Review
    Roy was a great guy who did a pretty grand job on our fireplace. Courteous and respectful of our house. He was running late and called to inform me of that, which I like. I wish the cap on the chimney had been cleaned a little more thoroughly, but he got most of the creosote out.
  • Rita I. Dec 21, 2014
    Duct and Vent Cleaning
    Verified Review
    Very prompt, courteousy and did a very thorough job. Good price!
  • Marcy O. Dec 18, 2014
    Duct and Vent Cleaning
    Verified Review
  • Richard P. Dec 12, 2014
    Chimney Cleaning
    Verified Review
    We had our chimney swept today. Fast, efficient and on time - actually was available a little earlier than scheduled. I will definately use them again the next time I need my chimney cleaned.
  • Ashley H. Nov 10, 2014
    Duct and Vent Cleaning
    Verified Review
    Thank you! On time, friendly, and professional.
  • Marilyn C. Nov 10, 2014
    Duct and Vent Cleaning
    Verified Review
    Very curtious and professional. Superior customer service provided. I will use them for all my future cleaning needs. Very reasonably priced and on time.
  • Be E. Oct 12, 2014
    Duct and Vent Cleaning
    Verified Review
    I scheduled an air duct cleaning, and the service was fantastic. Showed up early(!), the service provider was super efficient and very pleasant. I would definitely use them again, and recommend them to others.
  • Adam M. Oct 6, 2014
    Chimney Inspection
    Verified Review
    The group was on time and completed the work in a timely manner. They did not try to over sale me services and gave great advice for future maintenance. They cleaned the chimney, furnace and ducts.
  • Paul M. Sep 15, 2014
    Duct and Vent Cleaning
    Verified Review
    I must admit the Mike came out and appeared to do a great job on cleaning the vents but their air sanitizer which is an extra charge did not do the job. Now there was a dead mouse in the vents and the air cleaning vapor did not over ride this smell, but I was still charged for this extra. Even Mike said their stuff didn't do the job. But Mike was very professional and friendly ! I would refer TC Furnace to friends for standard cleanings.
  • Beth A. Jul 31, 2014
    Chimney Inspection
    Verified Review
    We worked with Ben. He arrived on time and was very courteous and professional. Did a great job and we'd definitely use them again - thank you!