Chi's Floor Sanding
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Hardwood Floor Refinishing
Chi came to my house and measured my floor. I showed him a piece of extra flooring so he knew exactly what it looked like. I received a quote. I was given the date they were coming to do the floor. Chi sent a TEXT the MORNING of the PROJECT day and CANCELLED, saying they couldn’t do my type of floor. And again, that’s after they came to the house and were shown a sample of the flooring. Chi also overstated the sq. ft. by over 100 sq ft. Extremely poor communication and business practices.Jun 14, 2020VerifiedChi's Floor Sanding's reply
Hi Trudy, sorry we couldn’t work on your floors. But yes we would rather not damage your floors than do a poor service to your floors. We strive to provide nothing but the best service and that’s all we’ve done. Yes I did measurements for your floors with a laser meter and showed the reading to you. Which I always do with all my customers to avoid errors like this. Other pro may measure your floors inaccurately and off course you’ll go for the lower square footage. And as for refinishing your floors we could of done it but when you mentioned you wanted a stain job , we had to decline taking into consideration the number of cuts we will have to do. And bare in mind you didn’t have real hardwood floors , you had the thin prefinished engineered floors. And sanding those floors for a stain job will destroy your floors as by the time we will be doing our final 120 grid cut, you’ll be left with nothing but plywood on your floor and you would not want that done to your floors. I’ll rather not destroy your floors than take your money and do a bad job. I take a lot of pride and honesty in my job. And my customers know that as well. Disappointing to know that the poor review is for a job not done at all. Hope we can be of great help to you in the future, so you see how much quality of work we do.
They showed up @8am to install our vinyl wood floor and completed it in two days. We really loved the quality of their work. I will recommend Chi to anyone trying to have their floors done.Apr 23, 2020
My husband and I just recently bought our first house and we were confused on what to do with our floors. Luckily for us we found Chi’s floor sanding and decided to give them a shot. It was completely worth every penny of our money. Chi showed up on time, completed the work in a timely manner as promised and the finished product was an absolute beauty. Honestly I didn’t know floors could be renewed and he proved that to us. Thank you chi for bringing our floors back to life. I will definitely recommend him to anyone.Feb 28, 2020Chi's Floor Sanding's reply
Thank's for taking the time to let us know how we did.
The work outcome exactly what I expected. I would recommend you again to whoever needs your servicesMar 6, 2020Chi's Floor Sanding's reply
Hi Derick thank you for taking the time to let us know how we did. I am glad you love your new floors and it was a pleasure to work for you. Remember every customer you recommend and they hire us, you will get a $100 gift card, no questions asked.