FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, flat-rate pricing with no hidden fees. Our prices include cleaning supplies and equipment, and we offer discounts for recurring services. We’re happy to provide custom quotes based on your space and needs!
- What is your typical process for working with a new customer?
First, we connect with you to learn about your specific cleaning needs. We’ll either schedule an on-site walk-through or review photos if it’s virtual. Then, we send a quote, agree on the scope, and book the job. You’ll receive clear communication every step of the way.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning protocols, safety procedures, and disinfecting standards—especially for high-traffic and sensitive environments like offices, restaurants, and homes with children or pets. We’re also trained in proper handling of eco-friendly products and equipment.