Air Rite Mechanical Systems Inc.
Andrew M.Dec 27, 2017Verified
While the service was performed adequately, the technician failed to turn the hot water valve back to the "on" position. I am an out-of-state landlord and my tenants called on a Saturday to inform me they had no hot water. I was forced to call a plumber who informed me that the valve had been left turned off. I reached out via phone and Thumbtack.com to Air Rite but they didn't respond. Due to their negligence, I incurred an additional $200 charge.Jun 16, 2017VerifiedBrian K.'s reply
By reading the rest of our reviews I'm confident that this customer probably tried to get in touch with our company to have his pilot lit and we responded within a reasonable amount of time. It's unfortunate that the customer contacted another company to lite his water heater.
About this pro
Years in business9
Times hired on Thumbtack30
Number of employees8
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Q & A
- How did you get started doing this type of work?Air Rite is a family owned and operated business. We serve our customers with high quality service, sales, installations, throughout the twin cities seven county metro. We put our customers first, and are willing to go the extra mile in order to ensure that you are always treated RITE!
- What types of customers have you worked with?We are a full service HVAC (heating ventilating air conditioning) company. We can repair your existing system, or install a new one for you.
- What advice would you give a customer looking to hire a provider in your area of work?Make sure your the contractor you are choosing is knowledgeable about there products and the process of installation. Make sure you compare equipment via internet and learn a little about the products that are being proposed to you, so you know what will best fit your needs.