The Move Crew

5.0
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
(147)
5.0
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
147 reviews
5
97%
4
2%
3
1%
2
0%
1
0%
Customers rated this pro highly for work quality, responsiveness, and professionalism.
  • Jared H.

    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon

    The Move Crew helped us move into our first home from a third floor apartment in May 2016. We've used other movers that were slower and unprofessional by comparison, and were impressed with how smooth and easily everything went. They used large boxes on a dolly to make moving out of the third floor easy and to limit elevator trips. Once they arrived at the new house, they were great at getting unloaded quickly. It sounded like they were just getting started when we used their service, so hopefully they're doing well. Would definitely use again.

    May 20, 2017Verified
  • Dean B.

    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon

    They did everything as they promised. They were flexible in scheduling changes. They were willing to work extra hours to get our stuff to us sooner. We used them for a move from Minneapolis to Southern California and would absolutely use them again.

    Apr 27, 2017Verified

About this pro

The Move Crew is one of the highest rated full-service moving companies in the Twin Cities. Our experienced, knowledgeable and friendly Crews strive to make your move as smooth as possible. We take pride in the quality of work we offer. We pay attention to detail and make sure the job gets done right the first time around. Your belongings, while in our possession, are cared for as if they were our own. Furthermore, the owners of the company are just a phone call away for a quick resolution of issues. Few people think of moving as a fun and relaxing event. We take the stress away from moving so that you can concentrate on other things that matter. It makes our day to see a happy customer at the end of the move and to know we were able to help them accomplish their moving needs.

Years in business

4

Times hired on Thumbtack

254

Number of employees

17

Background check

Completed
Show more

Photos and Videos

4 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      When it comes to pricing, nothing is better than simplicity. That is why we keep our price structure as simple as possible. For local moves, we charge a fixed hourly rate in 15 minute (.25 hour) increments from the time we leave our office until the time we return. We have no additional fees or charges, and the final bill presented to you will be based on the actual time taken to complete the job. There is a two hour minimum on all jobs. Moves are dispatched and billed from one of three portal points located in St. Paul, Edina or Oakdale depending on which is closest to your move.
    • What is your typical process for working with a new customer?
      We work with our customers to identify the best solution for their specific situation and then set up an estimate for these services. Estimates can be made over the phone, online through our website or by having one of our move consultants come over to perform a free on-site evaluation. After the estimate we lock in a date and time in the schedule, and double check with the customer a couple days prior to the move if there has been any changes since the initial situation. On the date of move our Crew will call the customer to let them know they are on their way. Once our Crew is done with the move they will double check with the customer if there is anything else they need done before finishing up the final paperwork. We take customer service very seriously and work with our clients throughout the the entire move process from the initial contact until post move follow-up to make sure their move experience was as good as it could have been.
    • What education and/or training do you have that relates to your work?
      We believe in the value of experience. Our movers are either experienced movers, or have been expertly trained in the techniques and practices used throughout the moving industry. Apart from moving experience, the owners of The Move Crew bring several years of experience in owning and running small companies, along with degrees in business management, administration and entrepreneurship.
    Coverage Area for The Move Crew is about 150+ miles of Saint Paul, MN.