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Current Top Pro
Hired 95 times
1 year in business
(Central Time Zone)
8:00 a.m. to 9:00 p.m.
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Currently a Top Pro
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5 photos and 1 video
Curtis is excellent. I have a Ph.D. in music and am a pianist, so I am pretty fussy. He is, by far, the best piano tuner I have ever used. Hire him!!!Dec 15, 2018VerifiedCWH Piano Tuning's reply
You humble me Dr K!! Thx for these kind words, and for trusting me with your gorgeous heirloom. Have a great Holiday!!
Curtis did a great job tuning my piano. He was very thorough and careful, taking more time than other tuners I’ve had. He even opened my piano up and dusted the strings inside at no extra charge. He was punctual, knowledgeable, friendly, and offered to come back if I had any problems. I would recommend him to anyone who needs a piano tuned.Oct 15, 2018Verified
Curtis reached out and was interactive on line. We needed a piano tuner soon, and he scheduled an early morning visit.Dec 4, 2018VerifiedCWH Piano Tuning's reply
Thank you ams Angela! So glad the piano is back to pitch for the residents! Have a great Holiday!
Curtis did a fantastic job bringing my piano back to life, tuned for making beautiful music! Very friendly, thorough, and knowledgeable about pianos! Highly recommend!!!Nov 6, 2019VerifiedCWH Piano Tuning's reply
Thanks for having me out to bring your piano back to life! Let's stay in touch on your next appt to keep it in good shape. Have a great holiday!
Curtis did an amazing job tuning my player piano ! I would highly recommend him !Oct 26, 2019VerifiedCWH Piano Tuning's reply
Thanks Craig for having me work on your piano. What an honor to tune your family heirloom! Let's stay connected on keeping it in good shape. Have a great holiday!
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is fixed. I do not charge for ala carte items. So, $125 covers it all. If a piano is in rough shape, multiple sessions may be needed. This can't really be assessed until I arrive. But, it will be discussed within the first session immediately upon tuning, so there aren't any surprises. I run a referral program. If a customer refers me on to another customer, and that new customer books, then this turns into a future discounted service for the original referral.
- What is your typical process for working with a new customer?I can offer a range of dates for scheduling. Once a customer is ready to schedule, then I need to secure a cell phone, email, and street address to secure the appointment. I will send a calendar appointment and invoice over email, and a digital business card over text. Once a client confirms the appointment by releasing this information, we are booked! Once the appointment is over, then I post pictures of the piano, it's age, and a short video clip of me playing the piano on the official Facebook Page and Instagram Profile for CWH Piano Tuning. (No owner names or private details are released on social media.) These posts are public, and are ammunition for spreading the growth of my business. I encourage clients to share this at will. Future maintenance and recommendations are always discussed. It's my job to ensure you feel confident about the state of your piano, and tangible next steps to keep it well maintained.
- What education and/or training do you have that relates to your work?In addition to earning my Certified Piano Technician credentials, I also have a Bachelors and a Masters degree in Music. I teach Music at the college level, and am an active performer managing my own independent Artist Brand. I approach my Piano Tuning in this way... as an artist and musician. Treating the piano with care (as a musician) distinguishes my work from other technicians, who tend to be more mechanical in their approach.