Kayla E. says, "Honest review; good work for handymen but not perfect. I will still give 5 stars but would like to leave details for future customers. Cost was $150 an hour and they were upfront about that so I expected almost perfect or pretty solid work. I glanced too quickly before they left so that is an error on my end. Once I prepped the boards this morning (caulk, sand, wood filling, nailing, etc) that is when I noticed a few mistakes. Corners were mitered and not coped. Most boards were not flush with the floor. Floor gaps happen, but there were a lot. There were a few gaps on top that I had to nail in myself that were missed. Overall, for $150, I expected a bit more but that's ok. The guys were great people. Very friendly.
Other small things to note: The son knew I was pregnant but when I came home I noticed he was smoking outside while cutting boards. Some people are fine with that! It just bothered me a bit as smoke will carry into the home on clothing, materials, etc but I'm not gonna take stars off for that. Just be a bit cautious next time.
They also seemed to have gotten the wrong board size if I remember correctly. So they had to go back to the store and get new ones. That took about an hour (I timed it on my phone), which I was charged for even though that was an error on their end. Be aware that ALL time is charged regardless of whether or not you (customer) are at fault for any errors or last minute things. $150 for that hour is a lot.
Overall cost was $1700 for 8 hours (originally quoted $1300 but they went over the time they estimated). This includes just cuts and nailing. They do painting, caulking, etc but I declined as they were already over the estimated quote and I did not want to be charged more. They did go out of their way to clean up some left over trash of mine outside (took about 10ish minutes and they offered) and I do appreciate the kindness. Not many companies do that. I would recommend them if they stay in the time that they mention in their quote. If they go over it can get pricey so just be aware moving forward. Thank you guys"See more
