FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are very competitive in the market- but our service is second to none! We currently have several promotions available - See our Val-Pak, Home Mag and Facebook ad's for more details. Or go directly to our website.
- What is your typical process for working with a new customer?
We like to personally do an estimate on each new customer. This ensures that we are quoting correctly, as well as meeting our customers face to face. It is important to us to establish the new customer as a customer for life, not just a one and done "job".
- What education and/or training do you have that relates to your work?
All of our technicians have been thoroughly trained and schooled on each of our services provided. Safety is a priority for Window Genie. We come to your home prepared to give you the best quality in home services. Our technician's are uniformed, wear booties inside of your home, lay tarps and sheets to protect your flooring and leave everything exactly as you wish!