Shane was knowledgeable, courteous, flexible, friendly, prompt, and professional. He replaced an entry-way light fixture, about 16' high, at the home of my friend. He had the necessary ladder and tools to complete the job quickly and efficiently. Then he replaced a dining room light fixture, a broken disposal unit in the kitchen, and repaired a leaky pedestal sink at my daughter's home. He did a great job at both locations, tidied up all the trash, and left the houses looking better than when he arrived! He answered all my questions and made sure I was satisfied with his work. I will definitely hire him again.