Steamatic of Kansas City Inc.
About this pro
Scheduled carpet cleaning went as promised. Carpet looks great. It was a little wetter than I expected but left fans on all night and was dry the next day.Apr 4, 2017Verified
Alex was great, he was early and got the job done. My only negative is that the carpet still smells even after the deodorizer was applied.Dec 4, 2016Verified
The carpets were cleaned efficiently enough, although a previous company I used took twice as long on the job.Sep 4, 2016Verified
They cleaned a chair that I thought was impossible to cleanDec 25, 2015Verified
They called to say they were going to be late......and just never showed. Didnt call to apoligize or explain. Left me in a very bad situation. Very dissappointedSep 28, 2015VerifiedSteamatic Office T.'s reply
Hey Wade, I really apologize, I got called out to big restoration emergency service job that day and was out of the office.. I am very displeased to find out that we never made it out for the cleaning, I am currently investigating the situation, and absolutely apologize for the mishaps, I would be more than wiling to offer you a cleaning at 75% off the quoted price if you still have a need, thank you very much for the feedback, sorry for the lapse on last Friday, I will get this problem corrected.
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- What advice would you give a customer looking to hire a provider in your area of work?Make sure the company one chooses will provide accurate pricing and all understandable information throughout the process of a service.