About this pro
37 years in business
3 hires on Thumbtack
When my hard drive died, I contacted ACE Data Recovery to get my files back. ACEs exceeded my expectations. My drive was fully recovered at a reasonable price and data was delivered on time.Nov 26, 2018
I asked these guys to restore my SSD since my laptop refused to identify it. All the data was carefully saved. However, I was forced to use a new disk as my old one couldn't be fixed.Sep 3, 2018
The office computer that contained all my client records crashed. At first, I was a bit worried but when I talked with customer support representative of ACE Data Recovery team, she assured me that there was a great chance to recover all my data back. I shipped out my drive and received it back in a week. I greatly appreciate this service!Jun 6, 2018
My experience with ACE Data Recovery services was extremely positive. They were able to recover my files when another company had said it would not be possible. Excellent technical support. Thank you!Mar 14, 2018
Dealing with ACEs was a great experience. They recovered all the files I needed so much from my crashed computer. Everything was quick and professional. Thanks!Dec 15, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?Each recovery case is different. The final price will be based on a complexity of the recovery which will be determined during the diagnostics stage and the media's capacity. After the diagnostics is done, we will provide you with a firm fixed-price quote based on a successful recovery. This quote will directly reflect the final price as we never raise the price after the quote is accepted, and we don't have any additional or hidden fees.
- What advice would you give a customer looking to hire a provider in your area of work?There are numerous "data recovery" companies with limited resources and knowledge. Not all companies claiming to offer data recovery are actually capable of doing all types of recoveries. Even worse, they might claim that your data is not recoverable at all. Do your homework. To learn why it's critical to bring or send your damaged storage device to the professional and experienced data recovery company, read case studies on our website.