FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our Pricing At Victoria’s Cleaning Service, we believe in honest, upfront pricing with no hidden fees. Rates are based on the size of your home, the level of cleaning needed, and the type of service requested — whether it’s a deep clean, move-in/move-out cleaning, or regular maintenance. We offer free estimates and customized cleaning plans to fit your budget. Discounts are available for recurring services such as weekly, biweekly, or monthly cleanings. Our goal is to provide exceptional results at a fair and transparent price.
- What is your typical process for working with a new customer?
Our Process for New Customers When you contact Victoria’s Cleaning Service, we start by learning about your cleaning needs, schedule, and any specific areas you’d like us to focus on. We then provide a free estimate based on your home’s size and the type of cleaning requested — whether it’s a deep clean, move-in/move-out, or regular maintenance service. Once the details are confirmed, we schedule your cleaning at a convenient time and ensure our team arrives fully equipped and ready to deliver meticulous, high-quality results. After the first cleaning, we check in to make sure you’re completely satisfied and adjust our service as needed to meet your expectations.
- What education and/or training do you have that relates to your work?
Education and Training Our team at Victoria’s Cleaning Service is fully trained in professional residential cleaning techniques, safety procedures, and the proper use of eco-friendly cleaning products. We’ve gained years of hands-on experience working in homes of all sizes, mastering the best methods for deep cleaning, move-in/move-out cleanings, and routine maintenance. We continually stay updated on the latest cleaning standards and products to ensure we deliver the highest level of care, efficiency, and attention to detail in every home we service.