John responded to my request for quotes on a Sunday and was able to start work on my computer the same day. Within an hour, he had determined the issue (my hard drive was dead) and contacted me about resolutions. John installed a new hard drive with operating system, anti-virus, anti-malware, and an office suite within a few hours. I got my laptop back that afternoon.
John was very professional and his pricing was extremely affordable. I would highly recommend his services to everyone.