Ben Franklin Plumbing
Ben Franklin Plumbing

Ben Franklin Plumbing

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Introduction: Benjamin Franklin Plumbing® focuses on two things to be a great plumbing company: quality plumbing work and amazing customer service. We equip our plumbers with the knowledge they need to do the job right the first time. Our team receives some of the best training in the industry and is always focused on going above and beyond for each customer. Whether you need complex plumbing work or routine plumbing maintenance, we’re ready to help!
Overview

Hired 4 times

Background checked

License verified

15 employees

18 years in business

Payment methods

Cash, Check, Credit card

Featured Projects

12 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

12 reviews

5
92%
4
8%
3
0%
2
0%
1
0%

Read reviews that mention:


McKynlee W.

Plumbing Drain Repair

Excellent quality work, responded to my Thumbtack request within half an hour and had my issue completely fixed within 24 hours! More expensive than I was expecting, but I understand their work comes with a year-long warranty. I was extremely impressed with how quickly they were able to fix the dishwasher valve under my sink. Thanks!
Aug 9, 2021
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Verified
Shane T.

Plumbing Drain Repair

Bruce from Ben Franklin was awesome. Where another company wanted to charge almost $8000, Bruce was able to free up my drain for Ben Franklin's standard $95 drain opening fee. Bruce was on time, professional and knew exactly what to do. Highly recommend Ben Franklin over other companies! Thanks Bruce!
Jun 15, 2021
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Verified
Thumbtack Customer

Jake went above and beyond to locate a secondary and then a tertiary problem we had that were unrelated to the initial call but actually complicating it all. He couldve just done the basics and in a few days these other problems wouldve shown up. Im very thankful that he took the time to be thorough.
Ben Franklin Plumbing's reply
Susan, Thank you for your review of Benjamin Franklin Plumbing and the service you received from our technician, Jake. We are so happy to hear he was thorough in his diagnosis, saving you time and more problems. Our aim is to return your life to normal as quickly, as is possible! Thanks for your business! Madonna
Mar 12, 2020
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Review from Google
Thumbtack Customer

I am a realtor and occasionally need quick repairs on my listings.When I need quick quality service I turn to Bruce Forthoffer and his crew at Benjamin Franklin Plumbing.
Ben Franklin Plumbing's reply
Thanks Mike! We appreciate your business and the confidence you have placed in us! Madonna
Mar 11, 2020
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Review from Google
Thumbtack Customer

Benjamin Franklin Plumbing is my go-to plumbing company. They offer terrific service and do a great job at a great price.
Ben Franklin Plumbing's reply
Lance, Thanks for a great review and for your loyalty. We truly appreciate customers like you! Madonna
Mar 4, 2020
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Review from Google
Credentials
License

License Type: Plumber (Kansas City, MO)

License verified on 4/30/2020

Background Check

Bruce Forthofer

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.

  • What is your typical process for working with a new customer?

    Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.

  • What education and/or training do you have that relates to your work?

    Work with a Team of Plumbers You Can Trust Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on! -Skilled Professionals- Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner. -Friendly & Courteous- Respecting our customers is one of our core values. We will treat you and your home with consideration. -Clean- Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave. -Drug-Tested- Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws. At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.

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