Our 2 year old son put something in the toilet. we took the toilet off, ran the snake both ways, and then replaced the toiled. It seemed to flush, but was sluggish.My husband and I left for a week to see family, and the toilet quit working again. Our 14 year old son called superior plumbing and gas and the gentleman there talked with him for about 20 minutes walking him through what he needed to do. Our boy was able to take the toilet off again, follow the instructions, and finally found the toy still lodged in the toilet. He then got another wax ring and replaced the toilet. as a mom, I want to thank you for taking the time to help our son, and thus our family, in getting our toilet back online.