American Society of Heating & Cooling Specialists LLC.
About this pro
27 years in business
105 hires on Thumbtack
Failed to perform service. Wanted to charge more to return to do job he didn't compete in first place. Had to hire another contractor.Jan 16, 2018VerifiedPatrick D.'s reply
Duplex with Two Heating systems, explained the second heating system would have separate charges from the system we serviced for her and she gave us 5 star review on service. Please open original review, below.....
Great service! Appointment times a little messed up, but overall very impressed with his work. A bit on the pricey side compared to his over the phone quote, but overall great service! Thank you!Apr 14, 2017VerifiedPatrick D.'s reply
Thank you for opportunity to service your family, I understand price was a little different from phone quote. Only in regards of the upgrade you decided to choose with a Freeze proof part. Good choice you made. Call anytime.....
- What should the customer know about your pricing (e.g., discounts, fees)?25% Discount on services from retail....
- What is your typical process for working with a new customer?Understanding the needs of the customer & good communication is key....
- What education and/or training do you have that relates to your work?we attend as many courses and meetings offered in our field as possible to keep up with the ever changing technologies, so too bring it into our customers homes..