- What should the customer know about your pricing (e.g., discounts, fees)?
We are not the cheapest in town or the most expensive. We only do top quality work and our pricing reflects that. We offer fixed pricing on most jobs. We also like to do "cost plus" on projects with lots of unknowns, this is where we do the whole project, you pay for all costs plus our fee % on top. This is beneficial to both parties many times, it keeps the customer from over paying for unknowns as we would always estimate them higher to make sure we don't lose, it also gives us some sort of guarantee that we will make money on the project. You never want a contractor working for you that isn't sure they will make money, that is how project horror stories happen.
- What is your typical process for working with a new customer?
We send our estimator out to look at the project, work with the customer to write a scope of work and then send a proposal for the project. For larger project we will give an estimate and a basic layout plan. Once we agree on terms, larger projects will go through the design and planning phase. During this time we will work hand in hand with the customer to develop a plan for the project. We will also will have any structural work signed off on by an engineer. Once planning and design is finalized we will update pricing for anything that wasn't part of the original estimate and start building a schedule and material ordering timeline. Once all the ducks are in a row we will hit the ground running to get the project finished on time and on budget.
- What education and/or training do you have that relates to your work?
I have been in and around building since 2000, I have been a master electrician since 2006 and a commercial/residential project manager since 2008. I have managed 40+ million dollars of electrical and general contracting.