Rob came out to take a look at the work I needed done very quickly after my request. Since I happened to be home at the time, I was able to walk around with him and he offered a range of solutions to help adjust the sloping of a hill on the side of our house. Not only that, but he also walked around the rest of my house with me and answered any random questions I had about other grading issues, and gave me easy, low-cost solutions I could do myself for those as well. When it came time for doing the actual work, Rob kept the communication line wide open and let me know a few days in advance when he planned to come do the work. Because rain was in the forecast, he let me know the plan if it did or did not rain. It was supposed to rain around 10am the day he did the work. At 9am, I asked if he thought the work was going to happen and he told me "We wanted to beat the rain so we started early. We're almost done with it." and sent me several photos! I was SO impressed. He also moved the reusable dirt for us to fill in some grading along the side of our house. He followed up with tips for getting the grass back ASAP. And when it was all said and done, the total cost of the project came in well UNDER his original quote! VERY impressed with his professionalism, work quality, timing/speed, and communication. Will be using again when we are ready for a french drain.