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Current Top Pro
Hired 85 times
10 years in business
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Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Tom responded immediately to my request for repair of my desktop PC. He was extremely knowledgeable and diagnosed and repaired my computer promptly and for the quoted price which was very reasonable. I definitely recommend Tom and will use his services again.Aug 11, 2019VerifiedER Computing's reply
Thanks for the review, Dean!
I highly recommend Tom. He communicated me throughout the repair, his fee was very reasonable, and he finished the job as quickly he could. I wasn't sure my computer could be fixed but it's back to being fully functional! He fixed my mac for half the price that the mac "geniuses" wanted because they claimed that the water damage was beyond repair.Feb 5, 2012Verified
Tom did an excellent job repairing my computer. It was full of malicious viruses and malware and he not only removed them all but he also cleaned out and cleaned up my hard drive, installed ask of my missing updates for various programs, and most importantly changes out my web browsers so there were no more phony ones on there. He also changed up the outside and made it look shiny and new again. I think this is the cleanest my computer has ever been, both inside and outside since I bought it brand new. He also gave me some great tips about how to protect my computer in the future. I would highly recommended him he is very nice and very professional. He made everything very easy to understand and got me all cleaned up in a timely manner. I hope I don't have any computer problems in the future but if I do I will definitely be calling Tom again.Sep 16, 2014VerifiedER Computing's reply
Thanks so much, Marissa!
Let me admit right here and now that I am a wanna-be geek at heart. I puffy heart love Leo Laporte (yeah, I watched him on TechTV before it morphed into the suckish G4--The Screen Savers? Call For Help? Classic!) and my knowledge of pcs and rudimentary programming allows me to troubleshoot most of my own pc problems. I'm totally down with that little Linux penguin, I'm a Mac and pc user, I obsessively back up my hard drive, I've set up my own wifi, I've RTFM, and am loathe to call any help line. So why, you may ask, would I need the talents of ER Computing? Two words: custom computer. Oh, yeah. You see, I have this...proclivity for certain graphic intensive games. And graphic intensive games require a system that can seamlessly handle such intense graphics. Now, there are systems, gaming systems, that the local electronics store will gladly sell you. And those systems are pretty cherry. No, really. They are a wonder to behold. And if you have an extra $1k burning a hole in your pocket, (I don't) you can have one. So what is a girl to do? Hit up ER Computing, of course. Tom met with me to discuss everything I needed in a new system. We talked budget. We talked needs versus wants (isn't everything a need?). We talked graphics cards and processor speeds. And then? Then we went shopping. Yeah. You read that right. Tom didn't just jot down some notes and take off. Oh no. Tom took me to the store and included me in the process. Now maybe that isn't a big deal to you, but I am all about the process and learning why various choices are made. The whole time, Tom pointed out the pros and cons of various options and where I might want to increase my budget *and* scale back my budget. One week later and my new pc was in my hot little hands. I've never owned a better performing system. Never. And, I must admit, this wasn't my first custom job. Since that first build, Tom has updated my system and repaired my sister's system. All for an incredibly reasonable price. My next system, and my daughter's first pc (that genetic geek bug bit her hard), will be custom builds by ER Computing. I couldn't, in good conscience, recommend anyone but ER Computing for all your computer needs. Builds, repairs, viruses spawned by clicking on questionable links/material (you know who you are), and configuring your wireless network...ER Computing does it all. Now, stop reading and give them a call. And, FYI, clicking that link is not going to win you a new MacBook/iPod/iPad, but it may just be what lead you here... ;)Jun 29, 2014ER Computing's reply
Thank you, Karyn!
It was an awesome experience, Tom fixed my computer and me pointers on how to keep it healthy. He also advised me on the best computer for my senior citizen parent to use. It was a great experience. Thank you Tom!Jan 12, 2020VerifiedER Computing's reply
Thanks for the review, Nyesha!
- What types of customers have you worked with?One of the most common things I do is virus and / or malware removal.