On Time Electrical Services LLC

Ballwin, MO

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About this pro

How does your service stand out?

Customer service is our goal. We pride ourselves on our quality work and satisfaction guarantee!

What do you enjoy about the work you do?

The most enjoyable part of our day is knowing that we are helping the community live in safer and more efficient homes through our knowledge and expertise.

Location

Ballwin, MO 63011

Background check

Complete

Number of employees

8

Times hired on Thumbtack

92

Reviews

50 Reviews
  • Lindsay M. May 16, 2017
    Electrical and Wiring Repair
    Verified Review
    He was great and I was very comfortable having him in my home. He also came back and fixed our breaker when it fried. I will continue to use him for all of my electrical needs in the future.
  • Jessica J. Apr 5, 2017
    Electrical and Wiring Repair
    Verified Review Updated
    Courteous, fast, and effective service!
    On Time Electrical did an outstanding job of diagnosing my issue. I had a room full of outlets that did not work and they had the issue identified and fixed quickly! They also helped me out with converting a switch on my wall. They were prompt and courteous and did a great job. I do wish that the call out/bid fee was discounted or something if you hired them to do the job. It would be a nice perk to pay half the call out fee or something like that if you hired them or even a free call out fee with a job over a certain dollar amount. I will certainly use them again for my electrical needs!
    Marion J. Apr 5, 2017

    Hi Jessica! Thank you for leaving us a review! We use all of our reviews as an avenue to better serve our customers. I did want to tell you you can take advantage of some great savings and other benefits by being a member of our rewards program. I would be glad to explain about that if you'd like to give us a call? Please feel free to call me on my cell phone. Thank you, Marion

  • Verified Review Original
    Courteous, fast, and effective service!
    On Time Electrical did an outstanding job of diagnosing my issue. I had a room full of outlets that did not work and they had the issue identified and fixed quickly! They also helped me out with converting a switch on my wall. They were prompt and courteous and did a great job. I do wish that the call out/bid fee was discounted or something if you hired them to do the job. It would be a nice perk to pay half the call out fee or something like that if you hired them or even a free call out fee with a job over a certain dollar amount. I will certainly use them again for my electrical needs!
  • Matt B. Feb 15, 2017
    Circuit Breaker Panel or Fuse Box Repair
    Verified Review
    Fast and courteous
    Fast and helpful service. Didn't gouge on pricing and fixed the issue I had within hours of making the call.
  • Sherry L. Dec 1, 2016
    Electrical and Wiring Repair
    Verified Review
    Bait and switch. Job costs 4 times more than the quote.
    No complaints about the work or the electrician. However, the quote was $40 an hour. When we contacted them, they told us that they charge by the job and not by the hour. They estimated our job would cost $849. It took them 4-5 hours. Don't choose On Time Electrical Service unless you want to pay four times more than they represented on the quote. Bait and switch.
    Marion J. Dec 1, 2016

    Hi Sherry! I can't tell you how sorry we are that you had a less than perfect experience! We would like the opportunity to do whatever it takes to make it right. Our pricing is all up front and you and in writing. I'm very sorry for the confusion. Whenever you have a convenient opportunity can you please give us a call? Thank you for taking the time to leave us a review! We use all reviews to better serve our customers.

  • Joe Z. Nov 28, 2016
    Electrical and Wiring Repair
    Verified Review
    Good experience
    Replaced outlets and junction boxes. Raken, the electrician, was efficient, friendly, and professional.
  • Mark H. Nov 28, 2016
    Electrical and Wiring Repair
    Verified Review
    DUPED BY THE ELECTRICIAN
    Repair man came to assess the problem --- he assessed nothing - he was at my house all of thirty minutes - installed an outside light fixture that I provided in 15 minutes - his bill to me was $180 - I wrote a check as quick as I could just to get him out of my house - I was truly duped and would NEVER use that service again
    Marion J. Dec 3, 2016

    Hi Matt! We are sorry your call didn't go great. When you have time, give us a call and we will go the extra mike to make it right. Thank you fir your business!

  • Jim S. Nov 12, 2016
    Switch and Outlet Installation
    Verified Review
    Light electrical.
    On time, priced out front, reasonable, did the work and cleaned up after. I will use again.
    Marion J. Nov 16, 2016

    Thanks Jim! It was an honor to serve you!

  • Midge W. Nov 10, 2016
    Switch and Outlet Repair
    Verified Review
    Good job !
    Arrived on time, found the problem and completed the repair . Thanks for a good job !
    Marion J. Nov 16, 2016

    Thank you Midge! We are excited that we have such great customers like you!

  • Scott C. Oct 26, 2016
    Lighting Installation
    Verified Review
    Job Well Done!
    On Time Electrical did an excellent job wiring and installing a new stairway light, wiring and installing an office ceiling fan and installing a ceiling fan in family room. They were on time, friendly and made sure I was completely satisfied with their work.
    Marion J. Nov 16, 2016

    Thanks Scott! We are always striving for five stars but we are happy that you are happy! It was an honor to serve you!

  • Stephen G. Oct 21, 2016
    Switch and Outlet Installation
    Verified Review
    Top Notch! Best Price!
    Great team of electricians! Very professional and quick to respond.
    Marion J. Nov 16, 2016

    Thank you Stephen! We are proud to serve you!

  • Carole V. Oct 18, 2016
    Switch and Outlet Installation
    Verified Review
    top notch
    we are rehabbing a house with new lights, kitchen area and bath. Very professional and efficient..could not be more pleased
    Marion J. Nov 16, 2016

    Thank you Carole! It turned out great! We love serving great customers like you!

  • Neira K. Sep 30, 2016
    Electrical and Wiring Repair
    Verified Review
    A+ company
    Very professional crew, great communication, fast and on time! I would hire again and recommend to everyone I know.
    Marion J. Sep 30, 2016

    Thank you Neira! It was an honor to serve you!

  • Jason H. Sep 24, 2016
    Switch and Outlet Repair
    Verified Review
    Will rehire again!
    Excellent support and response time to an emergency need. Technician came out on the weekend, and did an excellent job
  • Ted B. Sep 17, 2016
    Ceiling Fan Installation or Replacement
    Verified Review
    service was good
    service was good
  • Bev N. Sep 16, 2016
    Lighting Installation
    Verified Review
    Great work
    They were very professional. Love the lighting they installed. Would definitely recommend them.
  • Matt S. Sep 14, 2016
    Circuit Breaker Panel or Fuse Box Repair
    Verified Review
    Quick and knowledgeable service
    Marion was very responsive to my request for service and sent out a electrician, Joe, who was able to quickly address my problem and fix it within a matter of 10 minutes. Joe was early to the appointment and was knowledgeable. They were very good and easy to work with.
  • Stu L. Aug 25, 2016
    Lighting Installation
    Verified Review
    Ran electrical line and installed spotlights on home
  • Mark F. Aug 4, 2016
    Circuit Breaker Panel or Fuse Box Installation
    Verified Review
    These guys are great! Friendly an courteous. Will be recommending them to friends and neighbors.
  • Roslind B. Jul 16, 2016
    Electrical and Wiring Repair
    Verified Review
  • Cliff G. Jul 3, 2016
    Switch and Outlet Installation
    Verified Review
    Marion had someone out who installed the needed outlet and everything passed inspection.
  • Jayna C. Jun 27, 2016
    Lighting Installation
    Verified Review
  • Lynn S. Jun 3, 2016
    Electrical and Wiring Repair
    Verified Review
    Very courteous and had the job done the same day as the the quote. Thanks!
  • Mike E. May 27, 2016
    Wiring Installation
    Verified Review
    Friendly, fast, quality service!! They did a great job!! I'll be using them again.
  • Charlene H. May 18, 2016
    Switch and Outlet Repair
    Verified Review
    The service, the commitment to their workmanship and the over all get the job done right was my best experience with contractors in a long time.
  • Andrew F. May 10, 2016
    Switch and Outlet Installation
    Verified Review
    They did an excellent job for me in installing an extra outlet. I'm very happy.
  • Kamesh P. Apr 25, 2016
    Electrical and Wiring Repair
    Verified Review
    We discussed on Thumbtack what my needs were. Were able to setup time and date. M. Jarvis was on time and fulfilled my needs for the rental property. Definitely recommend On Time Electrical from small and big jobs!
  • Dave M. Apr 10, 2016
    Electrical and Wiring Repair
    Verified Review
    Good work, were able to come the next day, expensive.
  • Jason H. Mar 22, 2016
    Electrical and Wiring Repair
    Verified Review
    Arrived early, worked quickly, and was completely professional. Will absolutely use again in the future.
  • Linda A. Feb 22, 2016
    Electrical and Wiring Repair
    Verified Review
    During a county inspection they indicated we had to have the electrical service wire replaced going from the drip lock to the service panel. Marion reached out promptly, kept me informed on the permit process, was great about confirming appointment times, and following up for inspection.
  • Katie G. Feb 15, 2016
    Electrical and Wiring Repair
    Verified Review
    Marion and his team were wonderful to work with during the big project I had. They went above and beyond to get the work done in a timely manner. They even completed early and were able to take on more work before my deadline. I would highly recommend hiring Marion and his guys at On Time Electrical Services for any of your electrical needs. Thank you Marion!
  • Don O. Jan 13, 2016
    Lighting Installation
    Verified Review
  • Mark W. Dec 2, 2015
    Circuit Breaker Panel or Fuse Box Installation
    Verified Review
    The two electricians were able to get the job done at a reasonable price. Both were very courteous and professional. I will definitely use them again!
  • Kimberly B. Dec 1, 2015
    Electrical and Wiring Repair
    Verified Review
    Best hired professional experience I've had in a long time. Marion was on time (earlier than I expected, actually) and went over the problem thoroughly. He didn't rush nor did he drag his feet to get more hours. Absolutely reasonably priced, and we plan to hire his company again in the future!
  • Dawn K. Oct 13, 2015
    Electrical and Wiring Repair
    Verified Review
    Marion and company were awesome! He was very responsive to all issues and went above and beyond. We greatly appreciate it. Work was done on time and everything was handled very professionally. He has an outstanding team and I WILL hire him again in the future.
  • Pam B. Oct 2, 2015
    Electrical and Wiring Repair
    Verified Review
    We had electrical work for a spa completed and were very pleased. Reasonable price, extremely timely, and great job!
  • Laurie G. Sep 13, 2015
    Lighting Installation
    Verified Review
    Marion was on time, professional, efficient and effective. He installed 12 lights for us throughout the house, most of which required drilling holes and adding additional light switches. His knowledge and attention to details produced beautifully installed lights for our office, hallway bedrooms and closet. We already hired him back for additional projects in another week!
  • Binh W. Aug 27, 2015
    Switch and Outlet Installation
    Verified Review
    I needed 2 fan mounts installed and a fan installed to a 3rd mount. I also needed those fans wired to my light switch. Mike and another guy were on time and were extremely nice and professional. They did a good job with the installation and the cleanup. I would definitely consider doing business with them again!
  • Austin B. Aug 24, 2015
    Electrical and Wiring Repair
    Verified Review
    Great experience!! I have a few other projects that I will need an electrician for, and On Time will be who I'll hire.
  • Andrew E. Aug 12, 2015
    Switch and Outlet Installation
    Verified Review
    Absolutely wonderful. Professional and skilled. Highly recommended!
  • Alicia M. Jul 4, 2015
    Switch and Outlet Installation
    Verified Review
    He did a great job for a very fair price. We would definitely hire him again.
  • Brandon P. Jul 2, 2015
    Lighting Installation
    Verified Review
    Marion was awesome and very nice. He was very knowledgeable and quick. Will call again with electrical needs!
  • Chris A. Jun 22, 2015
    Electrical and Wiring Repair
    Verified Review
    Not surprisingly, Marion was on time. =) The great surprise was that he couldn't be nicer, more helpful or professional. I'm calling On Time Electrical now any time I need an electrician.
  • Darryl W. Jun 19, 2015
    Electrical and Wiring Repair
    Verified Review
    My hats off too Marion and his crew for providing prompt and professional service in our time of need. On Time electrical services definetely lives up to their name.
  • Paul D. Jun 4, 2015
    Electrical and Wiring Repair
    Verified Review
    Marion showed up on time and did a great job. He also came in right on budget. I would recommend him to anyone needing an electrician.
  • Jared S. Jun 2, 2015
    Electrical and Wiring Repair
    Verified Review
    He did a great job for a reasonable price.
  • Angela P. May 29, 2015
    Switch and Outlet Installation
    Verified Review
    Came to my home the very next day after I entered the request on Thumbtack. Very professional, polite and did a great job!! I'm very pleased with the service we received.
  • Meg U. May 29, 2015
    Electrical and Wiring Repair
    Verified Review
    Marion Jarvis lived up to the "mantra" of his company. He was on time, punctual and ready to get the job done. He was honest, real, practical and repaired what needed to be fixed. He is the man. If you are thinking about using On Time Electrical Services, don 't hesitate, just do it!
  • Vladimir M. Apr 18, 2015
    Switch and Outlet Installation
    Verified Review
  • James W. Apr 12, 2015
    Electrical and Wiring Repair
    Verified Review
    Marion was excellent. He drove in on a Sunday afternoon n gave his expert opinion and did not charge a penny. He appeared to be highly skilled n knowledgeable. He drove a new van that looked to be stocked with everything he would need to do the job. He hhad a excellent bedside manor n was extremely professional. I would highly recommend him
  • Paul A. Apr 8, 2015
    I have worked with Mr. Jarvis many times through the years. His last project for me was when I built my 2 story Barn / office and 2 car garage.He wired it complete, put the box in, and had to run it underground from my House.I am amazed at the knowledge he has. It blows me away. He does excellent work and can do anything when it comes to electricity. From the smallest to the largest job. I have always been satisfied with his professionalism and the work that he has done for me. He is reliable and you can depend on the outcome of his work. I highly recommend him to anyone on any size job commercial or new home or if you are refurbishing your present home. When you can trust someone, depend on his expertise to do the job correctly the first time, and feel comfortable when the job is finished. On Time Electrical Services is the Company that I would call to do the job. Sincerely Butch Azar I like him so much you can call me at 573-5798-1286 my cell if you should have any questions on his work.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate company. What that means is, we don't charge by the hour. When we quote a job after seeing the scope of work necessary, the price holds true.
What education and/or training do you have that relates to your work?
Our electricians have ongoing training and access to classes throughout the year to build their knowledge and continued safety.
What types of customers have you worked with?
We are licensed and experienced in all types of electrical work. The majority of our clients are both residential and commercial.
Describe a recent project you are fond of. How long did it take?
We did a very appealing hair salon that had exposed conduit run down the brick walls. The atmosphere was that of a penthouse. It turned out beautifully!
What questions should customers think through before talking to professionals about their project?
Quality of work is the main thing to look for when seeking out industry professionals. Safety and reliability go a long way in this field.