On Time Electrical Services LLC
About this pro
He was great and I was very comfortable having him in my home. He also came back and fixed our breaker when it fried. I will continue to use him for all of my electrical needs in the future.May 16, 2017Verified
On Time Electrical did an outstanding job of diagnosing my issue. I had a room full of outlets that did not work and they had the issue identified and fixed quickly! They also helped me out with converting a switch on my wall. They were prompt and courteous and did a great job. I do wish that the call out/bid fee was discounted or something if you hired them to do the job. It would be a nice perk to pay half the call out fee or something like that if you hired them or even a free call out fee with a job over a certain dollar amount. I will certainly use them again for my electrical needs!Apr 5, 2017VerifiedBen A.'s reply
Hi Jessica! Thank you for leaving us a review! We use all of our reviews as an avenue to better serve our customers. I did want to tell you you can take advantage of some great savings and other benefits by being a member of our rewards program. I would be glad to explain about that if you'd like to give us a call? Please feel free to call me on my cell phone. Thank you, Marion
Fast and helpful service. Didn't gouge on pricing and fixed the issue I had within hours of making the call.Feb 15, 2017Verified
No complaints about the work or the electrician. However, the quote was $40 an hour. When we contacted them, they told us that they charge by the job and not by the hour. They estimated our job would cost $849. It took them 4-5 hours. Don't choose On Time Electrical Service unless you want to pay four times more than they represented on the quote. Bait and switch.Dec 1, 2016VerifiedBen A.'s reply
Hi Sherry! I can't tell you how sorry we are that you had a less than perfect experience! We would like the opportunity to do whatever it takes to make it right. Our pricing is all up front and you and in writing. I'm very sorry for the confusion. Whenever you have a convenient opportunity can you please give us a call? Thank you for taking the time to leave us a review! We use all reviews to better serve our customers.
Replaced outlets and junction boxes. Raken, the electrician, was efficient, friendly, and professional.Nov 29, 2016Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We are a flat rate company. What that means is, we don't charge by the hour. When we quote a job after seeing the scope of work necessary, the price holds true.
- What education and/or training do you have that relates to your work?Our electricians have ongoing training and access to classes throughout the year to build their knowledge and continued safety.
- What types of customers have you worked with?We are licensed and experienced in all types of electrical work. The majority of our clients are both residential and commercial.