FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Floor Masters pricing is calculated by sq/ft , Type of flooring , Type of Service ie; Cleaning, Refinishing, Re-coating, Sealing, Stripping, Waxing, Buffing, or Polishing.
- What is your typical process for working with a new customer?
After Introduction we have a preliminary discussion to assess our Clients needs and determine exactly what their expectations are. Then together we discuss the best approach to meet those needs prior any service order request or contract for services.
- What education and/or training do you have that relates to your work?
Floor Master Technicians are trained by Industry Experts and are qualified to perform the services we offer.