Zephyr Graphic Design

Missoula, MT

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About this pro

How does your business stand out?

I pride myself on my customer service. I return phone calls right away. I supply bids and estimates as quickly as possible, usually within 24 hours. I keep my clients informed on the progress of their project. Also, like most graphic designers, I have a style of my own. But what's important is finding a style that fits the needs of my clients. If they want that "Zephyr" look, I'm happy to oblige. But I'm also very adept at creating a look and feel that is original and appropriate for attracting the kinds of customers my clients want. You have to be a bit of a chameleon to successfully represent your client's personality.
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Location

Missoula, MT 59803

Reviews

1 Reviews
  • Scott T. Apr 11, 2012
    Close to ten years ago I collaborated with Ednor to develop the graphic identity for GoFetch!. Beyond his thorough understanding of how to create a clear, crisp image for my business, he made the whole process a lot of fun. I continue to consult with Ednor several times a year because I appreciate his amazingly artistic eye which gives him a uniquely fresh perspective.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
My hourly rate for pure design is $75. The going rate in our area is anywhere from $60 to $125. I have very low overhead and also provide a lot of intangible benefits for a healthy amount of added value. My hourly shop rate (sign installation, fabrication, painting, etc.) is $50. Logo design: Logos are priced out not on an hourly basis, but on their perceived value. A national company with great exposure could pay as much as $25,000 for a logo design. A local grocery store in Missoula might pay me $300 and two loaves of bread per week. The fee all depends on where and how much the logo will be used, and the size of the business that commissions it.
What types of customers have you worked with?
My approach is to cover the variety of different graphics needed by business owners. Brochures, logo design, posters, banners, signs, vehicle graphics, and on and on. A business owner could spend all day chasing down different vendors for each project, or she could make a single phone call or email to Zephyr. I work with a broad network of printers, signs shops, web developers and fabricators. I handle all the legwork and details, leaving the business owner free to concentrate on business!
What advice would you give a customer looking to hire a provider in your area of work?
Insist on clear, timely communication. I've found that customer service is really lacking in our area, and I pride myself on keeping my clients in the loop and up to date on their projects. Things always change in the course of executing a graphics project, and I communicate these changes to my clients so that when the job is delivered and the bill is presented, there are absolutely no surprises. If a designer or sign shop offers to cut corners or try to circumvent city sign ordinances or permitting requirements, you should not deal with them. My compliance with local permitting and sign rules ensures that your project will face nothing but smooth sailing.