FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free estimates with clear upfront costs. No hidden fees—what you’re quoted is what you pay. First-time customer discount. Savings for seniors and military. Bundle discount for combining services (packing, moving, junk removal). What Affects Costs: Move distance (local or long-distance). Amount of stuff (rooms/items). Special care for fragile/big items. Junk removal amount (we recycle/donate when possible). Extra services (e.g., furniture move or assembly).
- What is your typical process for working with a new customer?
1. Plan It Schedule a free estimate either in person or over the phone(We’ll make a custom plan (packing, moving, junk removal, ect)). You pick a date that works for you. 2. Service Day Our team arrives on time. We handle everything carefully (moving or removing). (Optional) We can unpack and set up your space. Furniture assembly included if needed. 3. Wrap Up Final check to ensure you’re satisfied. We follow up to confirm you’re happy. Easy as 1,2,3,
- What education and/or training do you have that relates to your work?
we have over 10 years of experience working in warehouse (amazon,walmart) and Lifting heavy items, packing fragile items, handling furniture (disassembly/reassembly), and helping others move safely. we pride ourselves in providing Friendly, personalized service with great communication and problem-solving to make the entire process easy.