Installations Unlimited, LLC
About this pro
39 years in business
45 hires on Thumbtack
Melanie H.Feb 26, 2018Verified
We are very fortunate to have found Mark Hayner, his son Jeremy, and his company - Installations Unlimited,LLC. Mark and Jeremy are true professionals at their craft. They are very knowledgeable, reliable, and talented which is why we used them for two separate projects: a centerline wall removal/remodel, and a kitchen wall removal/remodel. The work they performed completely changed our home to function and feel very modern. We can't say enough good things about their recommendations, results, and, customer service. They always keep us informed on the schedule, and were very punctual. We look forward to working with Installations Unlimited, LLC again in the future! Todd and JessJan 17, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing isn't complicated, the jobs are. I've been to literally hundreds of homes and businesses over the years and I have never seen the same thing twice. I don't like giving quotes over the phone/internet because I don't like to short change the customer or myself. Once I look at the job and give an estimate though you never get hit with change orders unless you personally change something. What you were quoted is what the price will be.
- What is your typical process for working with a new customer?I like to sit down with them and find out what it is that they are looking to accomplish as well as get an idea of their tastes. On kitchens and baths, I generally do a CAD drawing so we can lay out the space better and they can get a visual of what the finished area will look like.
- What education and/or training do you have that relates to your work?I trained under an experienced flooring tech/carpenter for several years before going out on my own. I am also a licensed physical therapist which comes in handy when we are making a home handicapped accessible. I also have a 20 hour OSHA certification and attend several continuing education courses a year to keep up with the latest trends and innovations.