FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on your event type, hours, and services needed. We offer packages for DJ, sound, lighting, photo booths, and special effects — bundling saves you money. We keep pricing transparent — setup, breakdown, and travel within 60 miles are included at no extra charge. A 3% fee applies to certain digital payments (not Zelle or Venmo). Contact us for a free custom quote.
- What is your typical process for working with a new customer?
Our process is simple: Consultation — We hop on a call or meet in person to discuss your vision. We're typically available evenings after 5pm but can flex to your schedule. Contract & Invoice — We draft a contract and invoice based on what we discussed. A 50% deposit secures your date, with the balance due 30 days prior. Planning Questionnaire — We send a questionnaire to map out your itinerary and music preferences. We use Google Docs and Spotify to keep it easy. 30-Day Check-In — We reconnect to review everything and make sure we're in sync. If you have a day-of coordinator, we'll link up with them too. The Big Day — We arrive early, set up, and handle everything so you can focus on enjoying every moment.
- What education and/or training do you have that relates to your work?
Most of our training came from doing the work. Ethan holds a degree in Recording Arts from Full Sail University and has 20+ years of hands-on experience in live audio, lighting, and event production. We've engineered sound at major venues like The Orange Peel in Asheville and produced 50+ weddings and events every year — that kind of real-world experience is where the real education happens. Every wedding we do makes us sharper. We know how to read a room, keep a timeline moving, and handle whatever comes up on the fly — because we've seen it all.