It’s free with no obligation to hire
Current Top Pro
Hired 27 times
3 years in business
Cash, Credit card, Paypal
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Had a few other computer guys out to fix the issue. Everyone had a temporary solution. Joseph fixed the problem permanently and at a great price. Really nice and professional. I will have him help me with anything in the future.Sep 10, 2019Verified
Joe was very responsive to my initial inquiry. He set up a time to come to my home, which was over an hour away from him, and arrived on time. He quickly diagnosed my computer's problem and explained in non tech terms the problem and solution. He was thorough and exceeded my expectations. I will recommend him to others and use him for future computer needs.Apr 20, 2019Verified
Joe is very knowledgeable about what he does! He helped me troubleshoot some big problems with my computer! It now runs smooth as ever. Very professional ! I recommend his services to anyone who wants to get what they need done in a fast, efficient and economical manner!Nov 5, 2017Review from Facebook
Joseph did a great job repairing my laptop. He not only knew what he was doing but kept me in the loop every step of they way. Great service at a great price. Would definitely recommend.Jan 16, 2018Review from Facebook
I had Joe install Microsoft Office to my Laptop. He is very knowledgeable and gave me the best version that fit my needs. Joe explains everything, even the most technical issue and he is easy to understand. He is great to work with and I highly recommend anyone to have Joe work on their Software or Hardware solutions for their business or personal computer! Thanks again and job well done!Oct 21, 2017Review from Facebook
- What should the customer know about your pricing (e.g., discounts, fees)?Prices are flat rate. $40 travel charge for onsite repairs located within a 50-100 mile radius of Cary, NC $50 additional travel charge for onsite repairs located further than a 100 mile radius of Cary, NC Diagnostic is free for the first hour of diagnosis. 50 dollars per hour for diagnostics that take longer than an hour. Price of computer parts is a separate charge. Network support services for residential and businesses are $50/hour. 10 percent military discounts.
- What is your typical process for working with a new customer?I contact a customer directly and let them know I do a free diagnostic on their computer. I also let them know it can be done remotely as long as computer can turn on boot ,and connect to the internet.
- What education and/or training do you have that relates to your work?I have 15 years of hands on experience fixing,building,and maintaining computer hardware and software.