FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Depending on the size and conditions in the home as well as what customers want us to clean, most regular housecleaning jobs fall within the range of $170 to $260. Deep or move-out cleanings take longer to perform and the typical price range is between $260 to $390. For carpet cleaning, we charge by square footage. We don't usually apply surcharges and do offer discounts for regular maintenance.
- What is your typical process for working with a new customer?
We provide a free, no-obligation assessment of our prospective client's cleaning needs and offering a quote at the end of the assessment process. Customers decide which solutions to accept and we then agree on a service date and payment method. We provide our cleaning services and verify with the client that they are satisfied with our services before leaving the job site.
- What education and/or training do you have that relates to your work?
The founder and owner, William Garcia, received an MBA degree in 2008 from a graduate program at Queens University of Charlotte which focused on entrepreneurship, leadership and community service. By that time and afterwards, Mr. Garcia had served in a leadership capacity in a number of settings, including several charitable organizations and a corporate public relations department. His last formal job was serving as a project manager in the management consulting division of a larger consulting practice.