Tell us what you need so we can bring you the right pros.
Receive quotes from pros who meet your needs.
Compare quotes, message pros, and hire when ready.
Showed on time, seemed enthusiastic, and did a great job. Got out one carpet stain I thought was permanent.
The carpet looks great. He and his team were able to remove some unknown origin and age carpet stains. I am very pleased with his work. I would definitely recommend for old stubborn carpet stain removal.
I have so many great things to say about this team. First of all, if you need a professional team to clean your house...please hire them!! They sparkled my home! Worked hard and cleaned my house for hours for such a affordable rate. They are the best cleaners known in southcarolina charlotte and gastonia area. Very professional....the women and men cleaned my home with a smile on their face!! This is the best service contracted on thumptack. Yes, I love this group. I was so happy!! The garbage removal fee was affordable too. Honestly I have experience with various carpet cleaners here on thumptack and locally. No one can compare to the service provided by this team. They are the best carpet cleaners!!! Yes ! Absolutely best in town!!! Hired this team for ( junk removal, carpet cleaning , and move out cleaning) I love their dedication to customer satisfaction!!! Omg!!!! They are so hardworking!!! Such a awesome team!! My money was well spent!!
Mr. Johnson arrived on time as agreed. Deep carpet stains were removed. I surely will use and recommend Mark in the future.
I found Nick through Thumbtack and he did a great job. My son was in the hospital and needed a very clean room to come home to. Nick gave us exactly that. We had a few pet stains and even a paint stain that had been on the carpet for months. Nick got it all up and was extremely friendly. I highly recommend him to others and will be sure to call him again the next time we're ready for like-new floors!
Steve was very professional and personable! He and his technician spent extra effort on stubborn carpet stains.
I booked a deep cleaning service because my father just recently had a quadruple bypass and I was in town to take care of him. He was living alone after both of his parents - my grandparents - had recently passed after long years of health issues. Based on the reviews and my discussion with Dara, I felt like I made a good choice booking Enjoy Maids to come and bring a fresh makeover to the house! Our experience with the couple who came to clean was lovely, they were great people and we were totally comfortable having them in our home and felt like their personable demeanor was the best we'd met in the industry. In the last week, however, I've discovered many things that were not done well - or at all. First, there was no evidence of the 58-point checklist that reassured me during the process of finding a professional cleaning service. It was the number one reason I booked Enjoy Maids because with that checklist it seemed that my house would be thoroughly cleaned with every possible task accounted for. The checklist indicates that I would be given a copy and a chance to review the steps on it. I was asked several times by one of the cleaners to check after their work and to let them know if anything was amiss. Without knowing what to look for, it seems clean on a superficial level. However, on futher inspection, here is a list of things that were unsatisfactory about the cleaning: Kitchen Floor: I'm not sure what was used to clean the kitchen floor, but it was incredibly slick - causing my dad to nearly fall and have to catch himself - something he shouldn't be doing after being so recently out of surgery where his sternum was cut in half. There were several rubberized scrapes in the middle of the floor that WE were able to remove with a couple of sprays of Chlorox Clean-Up and a sponge - these should have been removed by the cleaning service. The knobs of the oven, the over backsplash, the microwave vent (as well as the inside of the microwave) were all still dirty. While I took the pictures today, not even a week after the cleaning, I would definitely think that even a week later it would be difficult for us to get these appliances as dirty as they are currently. The dust alone on the microwave vent shows that it's been quite some time since it was thoroughly cleaned - something covered on the checklist. Guest/Hall Bathroom: When I got in the tub the other day, I noticed that there were large areas of soap scum still on the walls of the tub surround. The walls of the surround also were covered in specks of what appeared to be dust, dirt, and hairs from what must have been a dirty cleaning cloth that was used to dry the surround. I took a glass and was able to rinse the specks of dirt away, but it was still unsettling to see hair and debris on a 'freshly-cleaned' tub surround. In that same bathroom, I noticed that there was still a lot of dust on the fake plant that was on the shelf, as well as the shower rod and the top ledge of the tub surround. The sink had some kind of grit in it and didn't feel as if it was cleaned properly. the tub surround under the faucet - near the soap scum - and there was still residue from soap and standing water. Checking behind the toilet, I noticed that there was quite a lot of dirt and dust on the baseboard, on the fixtures behind the toilet and on the base of the toilet itself. I've attached pictures that probably don't make my family look like the cleanest family ever, but we indicated that it would be deep clean because no one had had a chance to do a deep cleaning in months - this is the kind of thing that should be on the most basic of cleaning lists. Even though there were two bedrooms indicated on the cleaning request, I suggested that the second bedroom only needed to be vacuumed. However, I've included a picture that I took just a few minutes ago when I checked behind the door. There is a dead roach behind the door that was here when I arrived, something I didn't think to check because it was literally the only thing that needed to be done in that room and it was so obvious. The deep cleaning checklist includes a refrigerator cleanout and an oven cleanout, though when those were suggested, it sounded as if there might be an upcharge, or as if it would take time out from cleaning more important items. I suggested that they could be done 'if there was time', and apparently, there was not time. I am so incredibly disappointed in the service we received after communicating so clearly that my dad's house needed a deep and intense cleaning. There was even an extra charge for the deep cleaning as well as the upcharge for the carpet cleaning. I honestly feel like we are entitled to a refund of at least part of our payment of $202 (a total that does not include the $40 in tips I added to that total). The cleaning services we received were truly subpar. ---- I emailed this to the company and received an email suggesting that our cordiality with the cleaning couple was solely due to the good job (and not, perhaps because we're Southern people with manners), and asking why I tipped if I felt it hadn't been a great job. --- My reply: While there was a review at the end of the service, there wasn't a 'walk-through' as I would have expected. As I mentioned before, your website mentions a checklist and it would have been extremely helpful had Bri taken the walk through as an opportunity to point out what all they worked on so that we could look at it together. As someone who doesn't usually use a cleaning service and who doesn't visit this house very often - which I made very clear in our initial conversations - that would have been the perfect opportunity for me to review the status of anything I was concerned about. Without that checklist or a personal walk through, I was left to look over the rooms with an unpracticed, non-critical eye. I think you would agree that someone working in the cleaning industry has a much keener sense of what should be looked at or reviewed post-cleaning when compared to someone who doesn't know what is on the list. I did tip them because I have worked in service industries and I believe that workers should receive tips on service jobs. That tip wasn't 'for a job well done,' it was in gratitude for someone coming to help me when my father and I were unable to do a task - especially near the holidays. My dad is typically kind and welcoming to anyone who is nice, most people wouldn't consider that his remarks would imply that the service was perfect. He didn't look around the house at all to review the cleaning. We falsely assumed that there was a thorough job done. --- Enjoy Maids suggested they would give us a $75 discount on another cleaning, but never responded to my email asking about what the cost would be and how to schedule it. Additionally, I followed up in an email about a large gouge the cleaning crew had made in the wall: Toward the end of the cleaning appointment with your team, we heard a really loud thump as if something large had fallen and hit the wall in the living room. When I went out to speak to the crew before they left, I noticed a gouge in the wall near the couch. Below the gouge in the wall, there was chipped drywall on the floor - in a prominent location about four feet from the front door. It was clearly visible, between the couch and a table sitting two feet away. I should be more comfortable in the future pointing out issues, but I was hoping that either person on your team would say something like 'we accidentally did this, we're really sorry', but that didn't happen. If it had been present before they arrived, their vacuuming would have cleaned up the drywall, don't you think? Since no one else was in the house at the time, it certainly didn't happen by itself. That's the major concern I have with the cleaning. If that large gouge in the wall - and I can send a picture later today - was caused by an accident, your crew should have said something. Or, if they noticed it and it wasn't their fault, they should have cleaned up the drywall chips (and maybe pointed it out to us). That alone is such a disappointment - if I can't trust the cleaning crew to either clean up something glaringly obvious OR to tell me they damaged my house, what good would it be to bring up the poor cleaning job?
I had Nick come to my house to pressure wash and stain my 6 foot shadowbox fence. This was a large fence and Nick took hist time to make sure it got done right. While he was painting we chatted a bit and he ended up teaching me a couple things. Additionally, he made me aware of some mildew growing on my vinyl siding which I wasn't aware of, for which I was very thankful. I'll definitely reach out to him for any future projects I have.
Timeline of work to be done: After having a company back out due to a heavy work load and no time to complete ours, I contacted Ben to see if he would be willing and able to do the work we needed within a short time frame as we were moving in on the 23rd. Ben was gracious enough to meet me at our home on Thursday, August 14th, for a walk through. While here, he noticed a strong pet smell from the previous owner's pets and spoke with me about the carpets and said he could have someone out the next day to have them cleaned and deodorized. Yes, he does carpets too! That was immediately agreed upon and then later that evening, as promised, he sent an estimate on the painting project and we accepted his proposal. Description of work: In addition to having the carpets cleaned in 7 bedrooms, 2 stairwells, and 4 additional living areas, they were to paint ceilings, trim and walls in office, dining room, entry, downstairs bath, downstairs bedroom, den, kitchen, 2 stairwells, large playroom, bedroom and bathroom. Then we added to our contract our master bedroom and bathroom, upstairs hallway, bathroom and all closets in rooms that we painted ourselves. Process: The carpets were cleaned on Friday and over the weekend we noticed an even stronger smell of pet urine in several rooms. Ben sent his cleaning crew out a second time later in the week, at no extra charge, to retreat specific areas. After the second time, we were both satisfied with the results. We knew that he would not be able to have his painting crew start until Tuesday, August 19th, and Tuesday morning they promptly arrived and got started prepping walls. The gentlemen that Ben has working with and for him are top notch, very polite and hard workers. They had a lot of work to do here and worked odd hours throughout the week to make sure everything was done in time and to our satisfaction. The quality of work met our expectations and then some. From our perspective: Would we hire BWH Services again? Yes. Would we recommend Ben? Absolutely, without a doubt. What went wrong? Nothing. Ben saw a need - we were without painters and were moving in a week's time - and while he knew it would be pushing it to get the work done, he had faith in his crew(s) that they could do it and they did. Ben is a stand up guy, very polite and engaging. It's doesn't seem to be just business with him, but about building relationships to help meet customers needs for now and for the future. THANK YOU, Ben and BWH Services, for providing OUTSTANDING quality work at a very reasonable and fair price. We appreciate all that you did to help make our move a little less stressful.
Pro Upscale Cleaning did an excellent job of cleaning my carpets and getting the stains out. They were punctual, professional and very courteous.
We used them two different times and both times they did amazing work!! The first time was putting vinyl planks in our kitchen, dining room and laundry room. They finished it all within a couple hours and it really transformed the house. The second time was when we had carpeting put in throughout the house and the vinyl planks in the bathrooms. Tina helped us pick a carpet that would look good and be cost effective since we were listing our house for sale shortly after. We are still amazed that Joe and his two helpers were able to do all the carpet, vinyl planks and quarter round in a day!! Thank you Joe and Tina!!! We will be calling you shortly to get new carpet in the new house!!!!
From giving me a quote to finishing the job, this company handled everything with complete professionalism! They were courteous and prompt, always showing up exactly when they said they would. We hired them to refinish and stain an entire floor of our house. The job was done quicker than anticipated with no hidden fees. The floors look amazing! In the end there were a couple door casings that had a little stain on them, and they came back immediately and fixed it! HIGHLY RECOMMEND! I just hope I have work down the road that I can use them for again!
Jason did an excellent job and went the extra mile to get a stain out of our carpet that had been there a long time. No other company had been able to remove that stain. I highly recommend Rezults carpet cleaning!!!
look no further this is your guy!!! He was great!!! He knows what he's doing. just perfect!!! he cut out the bleach stain and replaced it wit a piece of carpet from the closet!
Fantastic. I received prompt next day service, which I needed because I'm listing my home for sale. Great job stretching and getting air bubbles out of the carpet. Got out stains that I thought were permanent! Will definitely use again when needed in my new home.
GP Carpet surpassed my expectations! I had already decided that I would get my carpet cleaned this last time and then have it replaced. To my surprise, my carpet looks so clean and the pile is renewed and looks beautiful. It is no longer pressed down due to high traffic! Mr. Pointdujour is very professional and explained to me every step of the entire cleaning process and why it was needed. The results so amazing! If you want your carpet cleaned right, then I highly recommend GP Carpet Cleaning. I will definitely use them for all of my carpet cleaning needs! A. Glover
In early May 2016, I purchased laminate flooring from a big box store North of Charlotte, NC. I was on a very tight budget and didn’t have the luxury of purchasing their installation package. After all the purpose of buying from a big box store is to do it yourself to save money. Preparing to lay just over 1600 square feet of the laminate is daunting. By the end of June, it proved to push my daughter of 16 years and myself past our abilities both in experience and time to do it. My daughter is trying to complete three summer classes pushing her to spend 9-12 hours a day studying while I work to make a living. We just weren’t making any progress. It’s not often I make a recommendation for a business, but when someone goes way above and beyond, I feel it deserves a note of respect and commendation. From the moment I met you by phone conversation you were caring, professional and offered field knowledge directly relating to our concerns and issues my daughter and I had encountered during our attempts to get started. I was additionally impressed by your willingness to work with our already purchased flooring, tight budget and our hope to continue to be part of the installation process by clearing rooms, removing carpet and nail strips, and disposing of carpet and nail strips. The arrangement made it possible for us to afford the help your company was willing to offer. It’s challenging, if not impossible, to find a contractor willing to tailor the bill to fit your budget in the way that you have for done for us. You’re genuinely helpful, caring and professional. Sincerely, Homeowner
Paul is very professional and efficient. Our big issue has been pet stains. Paul managed to clear all of the stains-and 5 hrs later they are still gone !!!! (Previous crews stain remover did not last once carpet dried) Would definitely recommend Paul to friends and family.
Graham Cleaning Service did an amazing job for my real estate client. The house was spotless, they were quick yet efficient. A great value for cleaning and carpet cleaning. Will definitely hire them again for future clients as well as recommend them to others.
I was very pleased with the carpet cleaning by Trammell. He was earlier than expected, cleaned better than expected, and left everything looking nice. I would definitely recommend Trammell to clean your carpets!
Nationwide Carpet Steamer did a good job with NY carpets! I got a call back immediately and my service was provided the very next day! During our phone consultation I received honest answers to my questions. One concern that I had about my carpet having pet stains. I was told the truth that they couldn't guarantee that they would come out but would definitely look a whole lot better. This was true and they did a great job on the carpets although the pet (dogs) stains didn't come out. I am glad that they let me know this before hand and I am satisfied with the service. I would recommend this company.