Both the boss Mark, who I spoke with on the phone, & the technician who came to the house to clean the floors were a pleasure to work with. They were very accommodating, coming on short notice, offering the BEST PRICE ON THUMBTACK (NO HIDDEN FEES! & Their quote included options others charged extra for & it was still the lowest bid! INCREDIBLE!), as well as working with me on payment method methods. Mark was very thorough in explaining in detail my options, & what each does or does not do, helping me make an informed decision as to what services I needed to purchase. They really helped me out with my move out cleaning checklist. I HIGHLY RECOMMEND THIS COMPANY TO ANYONE IN NEED OF A GREAT CARPET CLEANING COMPANY!