MaidPro of East Charlotte, NC
MaidPro of East Charlotte, NC

MaidPro of East Charlotte, NC

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: MaidPro is a locally owned and operated company that delivers the very best in customer service. We have 5 star ratings on Thumbtack, Google, HomeAdvisor, the BBB and other sites are because we sincerely care about the customer. Simply put, you get great service! We customize our service to suit your needs and budget. Just let us know your special requests. We'll listen and follow through. And best of all our service is guaranteed! If you are not completely satisfied, give us a call. We'll come and make it right. No problem at all. What's included in our price? Check out our maidpro.com/checklist/. Unlike other services Maidpro does not rotate tasks. We do every task on every visit. We provide all the supplies too. The PROs we send to your home are background checked, reference checked, uniformed and MaidPro University graduates! Our office staff is the best in the business. whether its adding a fridge clean or giving us instructions for a specific request, you'll be treated with kindness and respect. Integrity is our top priority. You can read about it at maidpro.com/about/beliefs/ Get ready to experience the MaidPro difference! Our favorite part of the job is getting great feedback from customers. We love it when a client is completely thrilled by the service we provide. We will go all out to get it right the very first time. There's no feeling that compares to a kind word from a happy customer! But what if it's not perfect? We love the opportunity to prove our professionalism by listening to the issue and making sure we understand your needs and getting it perfect as quickly as possible. What's important to you is important to us and we thrive on that!
Overview

Hired 48 times

Background checked

18 employees

18 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Featured Projects

14 photos

Specialties
Cleaning type

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Extra services

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Pets

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.6

29 reviews

5
86%
4
0%
3
7%
2
4%
1
3%


pro avatar
Robert P.
Nov 21, 2017
MaidPro of East Charlotte, NC's reply
Thanks for the review. I would love for you to feel comfortable calling me directly. 5 stars is always my goal. If you could let me know how we could improve I sure would appreciate it. Also, we do offer a re-clean guarantee. We would love the opportunity to come and clean any areas we missed. No charge of course.
House Cleaning
pro avatar
David W.
Feb 14, 2018
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Hired on Thumbtack

Hired on Thumbtack

Details: 3 bedrooms • 2 bathrooms • 1,000 - 1,500 sq ft • Move out cleaning • Just once

MaidPro of East Charlotte, NC's reply
David, I'm so sorry that we couldn't wow you. We tried to contact you after the clean to check in but we've not heard back from you. Please give us a call. I want to make everything right for you!
House Cleaning
pro avatar
Bridget M.
Jul 10, 2019
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Hired on Thumbtack

Hired on Thumbtack

Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • No pets in home • Just once

MaidPro of East Charlotte, NC's reply
We appreciate your business, Bridget. I'd love the opportunity to change this to a 5 star review. My name is Kurt and I am the owner. Please call me at 704-612-8120 so I can personally take care of you.
House Cleaning
pro avatar
Thumbtack Customer
Jul 27, 2017
·

From Facebook

From Facebook

Amazing staff and owners. Great ppl to work with!
pro avatar
Lynda A.
Jan 10, 2018
My experience with Maid Pro is brand new. I have had two cleans so far, the first being a first very long and involved "deep" clean. Both times I was very pleased with the pros and their work. They showed up on time, took time to learn what I wanted and needed from my service and they were very friendly and professional. They even liked all my pets! After having Pro Maria Bradley on my first visit, I immediately requested that she come back again. Among other areas of my home, she particularly worked meticulously on my kitchen, which really needed the TLC. She cleaned every nook and cranny and left it all sparkling clean. She is now my preferred Pro. I am impressed with the professionalism of MaidPro of East Charlotte. Christie, the office manager, keeps in touch with me...reminding me the day before the clean, touching base the same morning and calls me personally the next day to address my online feedback they request after each clean. If something needs to be addressed, Christie is on it, and my complete satisfaction is her priority. I would recommend MaidPro of East Charlotte. Lynda Anello Mint Hill
MaidPro of East Charlotte, NC's reply
Thanks Lynda! I know how hard my PROs and managers work. Their desire to please our customers warms my heart. Please let us know anything we can improve upon.
Credentials
Background Check

Kurt Van Horn