FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The cost of cleaning is based on a number of factors. The primary factors are the size and condition of your home and frequency of service. At MaidPro, we listen to what you want done in your home and will construct a personalized quote that will fit your budget.
- What is your typical process for working with a new customer?
FAST OVER-THE-PHONE ESTIMATE Give us a call, let us know what you need and we'll give you an estimate right then and there. No high pressure in home estimates. Then you can expect to hear from us. We will be contacting you simply because we want your feedback. We'll want to know if you were completely thrilled and what we can do to tweak the service to make it even better!
- What education and/or training do you have that relates to your work?
We will only send MaidPro University graduates to clean your home. Every cleaning PRO attends MaidPro University before they ever step foot into your home. MaidPro University trains our PROs on how to deliver a thorough and spotless MaidPro clean. After graduating from the program, each new trainee works with a seasoned trainer until they have mastered the MaidPro clean. Only after a formal review with their trainer and management will we bestow them with the title of PRO.