I offer desktop and laptop upgrade and repair.
I'm Microsoft and CompTIA certified. I do Windows XP, Vista, and Windows 7 and 8.
I've been experienced and proficient in troubleshooting and maintaining desktops and laptops for over 10 years and five years in installing, maintaining, and troubleshooting of high-tech laser copiers, and refurbishing CRT monitors and LCDs.
I have a fundamental proficiency in HTML, Visual Basic 2010, Java and Microsoft 2010 Professional Suite. I have additionally acquired multiple IT certifications as freelance laptop, desktop PC, and laser printer repair technician.
I've provided single point of contact for end users and consumers. This includes installing, diagnosing, repairing, maintaining and upgrading PC hardware and equipment and software, utilizing technical documentation and troubleshooting skills to ensure optimal workstation performance.
I'm providing end-user assistance and troubleshooting in person, by telephone, and via email. Assist users with research, evaluation, and purchase recommendations of new PCs and peripheral equipment.