Top Dog Training and Pet Care

Charlotte, NC

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About this pro

How does your business stand out?

My rates are very reasonable. You decide how many sessions you need at our first training session. No pressure to buy an expensive package. I want my clients to enjoy each session and feel that they are receiving valuable information to train their dog. Just a phone call away. It's very important to me that my clients are completely satisfied.

What do you enjoy about the work you do?

Love working with people and their 4 legged family members. I like to help my clients achieve the goals they set forth. I especially enjoy working with children and their dogs. I am happy when the client feels they are learning a new skill and having fun during their session.

Location

Charlotte, NC 28227

Background check

Complete

Years in business

11

Times hired on Thumbtack

9

Reviews

17 Reviews
  • Lee S. Feb 11, 2017
    Dog Walking
    Verified Review
    A+ Dog Walker
    We have been so pleased with Katie! She visits our pups a couple times a week to take them on a walk and she is very reliable. There's been many times where we have contacted her the day before asking if she can make an extra visit because something's comes up and it has never been an issue! We come home to happy dogs and we thank Katie for making that possible!
  • Michael C. Feb 6, 2017
    Dog Walking
    Verified Review
    Simply the Best
    Katie has been walking my dog Kobe for close to a year now and does a fantastic job. She is very dependable and truly loves / cares for Kobe. I would recommend her to anyone one my friends or family
  • Alan M. Jul 4, 2016
    Dog Walking
    Verified Review
    Katie has been taking care of our 2 greyhounds for over a month now. She is terrific with them! We would recommend her to anyone looking for reliable and trustworthy animal care.
  • Desi K. Apr 25, 2016
    Katie has been wonderful with our dog Oliver who is a little rambunctious because he just gets soooo excited with anything! She is calm and loving which helps keep him manageable. He loves when Katie from top dog walks him while we are away at work. She is trustworthy and reliable. We couldn't ask for a better person to help care for our fur baby!
  • Angela L. Apr 4, 2016
    Katie at Top Dog was recommended to us by a local trainer for our pup Lucy. We recently rescued Lucy and could not with peace of mind leave her all day alone at home while we work. But also had some reservations and anxiety about allowing someone into our home and more importantly to care for Lucy as she can be rambunctious at times. My biggest worry even nightmare was that she might get loose and run away. Upon meeting Katie, she instantly eased my anxiety. Her demeanor, maturity and kind spirit gave me peace of mind. We haven't been disappointed! She has come each time as scheduled, let Lucy out to walk and potty, fed her lunch and followed through all instructs without a hitch. Katie has also been so kind as to recommend a better dog food because we noticed some irregularity with Lucy and so far so good on the new food! She is evidently a dog lover... Highly recommend Top Dog for your furr baby! Thank you Katie!
  • Steve F. Apr 2, 2016
    Dog Walking
    Verified Review
    Katie came to my home and took care of my dogs. She was very polite and made sure that she knew everything that my dogs needed before she started watching them. She is very trustworthy and I will hire her again the next time that I need someone to come and let my dogs out during the day. She spent quality time with my dogs and even sent me a picture via text message. Even when it was raining she came by and let the dogs out and spend time with them. I give my wholehearted recommendation to anyone who is thinking about hiring her to watch their dogs. 10 out of 10 would recommend.
  • Kathy L. Mar 16, 2016
    Katie has done a wonderful job working with our dog Gibbs and has helped us learn how to to keep him under control when he is in new situations and meeting new people. She is very patient with Gibbs and with us and has made it possible for us to enjoy Gibbs even more. I would highly recommend Katie to help with your dog training needs!
  • Carol T. Mar 2, 2016
    Katie was able to give me the tools I needed to train my unruly puppy! Now I am able to control my puppy instead of him controlling me!! Katie is very nice and very good at what she does my puppy Tank took right up to her! I will definitely will use her in the future if needed!! If your puppy or dog needs to be trained Katie is definitely the one to do it!!
  • Bill and Barb B. Feb 29, 2016
    We were in a real delima when a newly adopted dog attacked our dog. Our Vet highly recommended Katie at Top Dog. A quick call luckily resulted with an appointment the following day. Katie's professional experience with behavioral issues quickly revealed the root cause of the attack. Additionally, her observations moved her to advise us that more trouble would be in store for us if we tried to keep these two dogs together. We were thankful for her expertise and honesty for the sake of the dogs and for our family. Shortly after Katie left as we were considering our situation, her observations were almost played out again when another instance of anger and agitation occured. End of story is that we found another home where the new dog was the only pet in the house. If and when we need a trainer Katie at Top Dog will be only call we make.
  • Margaret T. Feb 29, 2016
    Katie is AWESOME! Had our Dutch doing commands in no time! HIGHLY RECOMMEND! She doesn't make you feel uncomfortable in the training process either. Very patient and encouraging. Will be using her from this point on.
  • Charlotte B. Feb 22, 2016
    Katie was exactly who we needed to teach us how to work with our new dog! We are first-time dog owners and were excited to learn how to respond to Piper and what to expect from her. Katie customized what we worked on based on our questions and requests. Thank you, Katie!
  • Patrick O. Feb 4, 2016
    Katie was excellent at working with myself and my two Yorkies. Her experience has proved invaluable in starting their training and teaching me how to get the best response from them while trying to deal with some unique circumstances and challenges. I plan on continuing to work with her in the future to further their training as they transition from puppy to adults.
  • Margie & Al L. Feb 4, 2016
    Katie was great to work with. We hired her for a 3 lesson package as we had just a few behavioral issues to 'fix'. She was kind & understanding and our dog took to her immediately as did we. We would definitely recommend Katie.
  • Debbie M. Feb 4, 2016
    Upon our veterinarian's recommendation, we hired Katy to assist with some bad behavior our 11 month-old puppy just couldn't seem to get right. Words cannot describe how well things went and how happy we are. She was amazing, a true "dog whisperer." She showed us how to change a behavior, then made us practice it before she left. There were three sessions, two at our home and one at a large park with lots of other dogs. All were extremely helpful. We highly recommend her and will bring her back if any new issue comes up.
  • Doug F. May 4, 2015
    Dog Training
    Verified Review
  • Lance M. Feb 5, 2014
    Pet Sitting
    Verified Review
    I needed someone, well not just someone but a professional to watch the kids(animals)......my lovely hairy kids I had to go away on the spot...and it was a major Holiday....well I tried everything...calling all the adds with good ratings I got a lot of impersonal answering machines and the people I did reach basically just took my calls...no one could watch my lovely hairy children well call it luck or call it fate I was able to reach TOP DOG PET SITTING and the owner Katie Ball spoke to me and went over everything set up a quick familiarization meeting at the house and I was off Katie took care of my animals like she was a member of my family. I felt at ease, comfortable and sure that the herd was in good hands....she stayed in contact with me while I was away and made my trip that much better. I wish a lot more of everything was like what Katie Ball does with the animals...she's great and I can only say if you can get her to watch and care for, even train your animals you'll be very glad you did. I support and will always use TOP DOG PET SITTING for as long as have animals......and I'll always have animals as I've found they make the best people. Thanks for reading this Lance M
  • Shelley C. Dec 22, 2013
    Dog Walking
    Verified Review
    Katie is very dependable, consistent and professional. I trust her completely to have access to my home, and I know that my dog is in great hands every day. I highly recommend Katie to anyone who needs assistance with a pet.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Yes, I do First one hour session is $85.00. If you choose to have 2 more session then the price drops to $82.00 for all 3 sessions. If you want more sessions I still will only charge $82.00. If you decide at a later time that you would like more training session the price will stay the same.
What is your typical process for working with a new customer?
Customer contacts me by cell # or email. We discuss what training they would like. I don't charge for a consultant. Set up time and day to get started for the first one hour session in your home. After the first session the owner and I decide if more sessions are needed.
What education and/or training do you have that relates to your work?
30 years of experience training dogs. Member of Association of Professional Trainers Evaluator for Canine Good Citizen and Star Puppy. I also regularly attend seminars to keep myself up to date on new training techniques.
How did you get started doing this type of work?
As a young adult I became interested in training my Irish Setters for competition in UKC and AKC dog shows. I realized that I really enjoyed training and have a knack for it and wanted to help people train their own dogs.
What types of customers have you worked with?
Customers that need some guidance and help training their pets.
Describe a recent project you are fond of. How long did it take?
One of my favorite clients was a 3 year old girl and her puppy Zoe a English Bulldog. The Nanny was having issues with Zoe biting, chewing and jumping on her owner. Stealing her projects off her table and taking off with toys. The Place command worked very nicely for Zoe. The sessions were one hour with 6 sessions.
What advice would you give a customer looking to hire a provider in your area of work?
Read the trainers reviews. Give the trainer a call so you can get a feel on their methods of training. As for names and phone numbers for previous clients to contact and ask questions about the experience with the trainer.
What questions should customers think through before talking to professionals about their project?
Make sure you hire a Trainer that uses positive, humane methods.