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Benjamin Franklin Plumbing Charlotte
Benjamin Franklin Plumbing Charlotte

Benjamin Franklin Plumbing Charlotte

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$57/on-site estimate
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Introduction: Benjamin Franklin Plumbing® focuses on two things to be a great plumbing company: quality plumbing work and amazing customer service. We equip our plumbers with the knowledge they need to do the job right the first time. Our team receives some of the best training in the industry and is always focused on going above and beyond for each customer. For over 45 years, our company has been proud to call Charlotte our home. In 1971, Dan King Sr. started the company as a one man, one truck operation. After Dan King Jr. joined the company in 1985, the company expanded from 2 employees to 20 over the next 10 years. In 1995, Mike Fowler joined the team. Under Mike and Dan Jr's direction, the company began to focus more heavily on residential repair and replacement services. Together, they grew the company to over 80 employees by 1999. Tom Rea Jr. was hired as the company's master plumber in 2002, and in 2003, he became joint owner with Mike and Dan Jr. In 2004 Dan King Plumbing, Heating and Air adopted the One Hour and Benjamin Franklin brands. Today, One Hour and Benjamin Franklin are still locally owned and operated by Mike Fowler and Tommy Rea Jr. Mike’s son, David Fowler joined the company in 2018 to keep expanding in the Charlotte area. We believe that good service and integrity are paramount to building a strong company that will stand the test of time. By keeping our promises to customers, employees, vendors, and stakeholders, we have built long-term relationships that have helped us become the company we are today. Whether you need complex plumbing work or routine plumbing maintenance, we’re ready to help!
Overview

Hired 35 times

4 similar jobs done near you

Background checked

100 employees

50 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Featured Projects

17 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Good 4.4

35 reviews

5
71%
4
14%
3
3%
2
6%
1
6%

Read reviews that mention:


Betsy R.

Toilet Repair

What a great experience. Joe Moore was a pleasure. Professional, straight forward , and got the job done quickly ! Thanks Joe and Ben Franklin Plumbing
Jun 25, 2020
·
Verified
Lauren M.

Plumbing Pipe Repair

Same day fix after immediate response for a leaking pipe under our sink. Charge to come out was waived after repairs were agreed to.
Jun 23, 2020
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Verified
Charles D.

Plumbing Pipe Repair

Plumber called 30 minutes before arriving to ensure it was ok. When plumber arrived he evaluated the situation inform me of my options for repair and repaired it in a timely manner very courteous and respectful. I plan to use the company again when I have a plumbing issue again.
Jun 6, 2020
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Verified
Billy R.

Plumbing Pipe Repair

Mike was very professional. He evaluated what I needed and went right to work. The job was completed in a very short time. I would definitely hire them again.
Jan 19, 2021
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Verified
Chris R.

Plumbing Pipe Repair

Replaced old copper pipes. Happy that it was done in 1 day and they did not damage anything. They answered our questions honestly
Jul 26, 2020
·
Verified
Credentials
Background Check

Mike Fowler

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.

  • What is your typical process for working with a new customer?

    Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.

  • What education and/or training do you have that relates to your work?

    Work with a Team of Plumbers You Can Trust Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on! -Skilled Professionals- Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner. -Friendly & Courteous- Respecting our customers is one of our core values. We will treat you and your home with consideration. -Clean- Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave. -Drug-Tested- Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws. At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.

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