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BWH Services - Painting and Repairs

BWH Services - Painting and Repairs

Charlotte, NC

14 years in service

8 employees

Gold profile

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“Superior work at reasonable rates.”

Bio

I am a native North Carolinian and have been in the Charlotte area since 1995. I am a single parent to an active and hungry young son. Help me feed him! I started my own business to better respond to clients needs. Let's work together!

About BWH Services - Painting and Repairs

hired 35 times on Thumbtack

A small locally owned company, we are master painters providing top quality, professional service. We specialize in both interior and exterior work. No job is too small or too big. We do both residential and commercial work.

All our estimates are free. Our workers are our employees, and we do not subcontract. We are fully insured.

At BWH Services, we take our relationship with our customers seriously. We are seeking a long-term relationship with you and know that your positive recommendation to your family and friends is our best advertising. We will do excellent work for you. We look forward to hearing from you.

As a special incentive to do business with us, we will offer you a 20% discount for being in touch with us and getting an estimate and doing business within four weeks of that estimate. BWH Services offers simply the best in painting and other work for your home or business.

Location

Charlotte, NC 28226

Reviews

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  • 5/5 stars Exterior Painting Verified Review

    Ben Hamrick and his team did an outstanding job at our home. They did exterior work (4 sides brick) which included trim, front door, windows, replaced rotten wood on windows, etc, From pressure washing the house, walk and driveway, to the clean up, everything was done very professionally and in a timely manner. The week they were to start, the heat was almost unbearable and Ben thought that would delay things but it all worked out according to schedule. The crew was there by 7:00a.m. and worked consistently to finish. The most impressive thing was Ben and his team's attitude towards the work. Whatever additions were added, he obliged. His contract itemized everything in detail with nothing hidden. His quote won over 5 others. Not so much because of price (although reasonable and within range) but his personality had much to do with him getting the job. Would I recommend Ben Hamrick? Absolutely, without a doubt!

  • 5/5 stars Exterior Painting Verified Review

    Ben and his crew very great! They repaired several areas on our house that had rotted wood and repainted the entire outside of our house. They also repainted our kitchen. It took a little longer than we thought it would, but the end results was worth it. Thanks BWH for a great job!

    The Walsh Family

  • 5/5 stars Exterior Painting Verified Review

    Overall, I am very satisfied with Ben Hamrick and BWH Services. My husband and I hired his company to paint the exterior of our Hardie Plank home.

    He was prompt to return phone calls and on time for appointments. He provided a thorough quote and took the extra time to explain the benefits of using different grades of paint. He didn't try to upsell me on anything. He came across as honest, sincere, knowledgeable and experienced in his field.

    The paint job was completed in a timely manner as well. His crew was polite and professional. After the paint job was compete, Ben and I did a thorough walk through of the paint job, and noted a few areas which needed touch-ups. The touch-ups were completed to my satisfaction within a few days.

    I would recommend his painting services to friends and neighbors.

    Ben H. from BWH Services - Painting and Repairs replied to this review on May 26, 2015:

    Melanie and family are great! It was a pleasure to get to know her. We appreciate her and her reasonable expectations and look forward to hearing from her friends in the future.

  • 5/5 stars Exterior Painting Verified Review

    Ben and his entire team at BWH were phenomenal from the first contact we made on Thumbtack until the exterior of our house was painted and approved by my wife and I. The work was amazing and Ben was very involved working with us on the colors to ensuring everything met our very high standards. He was always very responsive and easy to work with throughout the process. His crew who did the actual painting were professional, friendly, and experts in their craft. I would without a doubt recommend Ben and his team to anyone who has painting needs. He will be my first and only call from now on! Thanks Ben and the entire BWH team!

    Ben H. from BWH Services - Painting and Repairs replied to this review on May 26, 2015:

    Lee and his wife had very exacting standards and were a great treat to be associated with. I would gladly work with them again. It's always good to be held to a high standard.

  • 5/5 stars Exterior Painting Verified Review

    Ben H. from BWH Services - Painting and Repairs replied to this review on April 25, 2015:

    Great client. Already received a referral from him!

  • 3/5 stars Exterior Painting Verified Review

    I have enjoyed working with Ben. His crew did a good job painting the exterior of my home. They had to replace some of the original wood as the house had not been painted in several years. I am a satisfied customer and look forward to working with Ben on future projects on the inside of my home.

    Ben H. from BWH Services - Painting and Repairs replied to this review on April 6, 2015:

    Ms. Forte is a delightful person and we look forward to working with her again. Her understanding and patience with a few issues on our side is admirable and beyond appreciated. She is a true asset to Thumbtack and to our local community.

  • 5/5 stars Interior Painting Verified Review

    They did an unbelievable job. They went above and beyond to complete our project within the time frame we needed and did not sacrifice one bit of quality. I would highly recommend this company to anyone who needs painting done. They do fantastic work at a fair price. You won't find better in the Charlotte area!!!

  • 5/5 stars Interior Painting Verified Review

    I normally paint my own home, but we purchased a condo that had a two story great room so I decided to check out painters. Throughout the process I was impressed with Ben's professionalism. He gave great advice during the estimate which was the reason I choose to go with his company. The estimate was reasonable and we even asked him if he could try to reach the lights to change the light bulbs which they did for no extra charge. He gave suggestions on paint colors he thought might work well with our space and we went with one of them and it came out great. Since it was such a large area to cover the color really had to be just right. They were able to start the job in two days and finished the whole condo in three days. He was very accommodating, meeting up with us twice to exchange the fob to get into the secure bldg. He really went beyond my expectations and the condo looks great. I would definitely recommend him!

  • 5/5 stars Exterior Painting Verified Review

    Ben has been a pleasure to work with on this project and in discussing other projects around our house. Very upfront and honest about what can/can't be done, costs, effort, etc. His teams have been extremely professional and done excellent work. Definitely the polar opposite of all the nightmare contractor stories that likely scare people away from getting work done on their property. I would gladly recommend Ben to anyone, and plan on doing so within our neighborhood.

    Ben H. from BWH Services - Painting and Repairs replied to this review on February 9, 2015:

    Such a nice family. It is doing work with people like this that makes doing what we do all the better. We look forward to being together with them again on new projects.

  • 5/5 stars Exterior Painting Verified Review

    Ben H. from BWH Services - Painting and Repairs replied to this review on February 9, 2015:

    Great people. We are truly lucky to be associated with them. We look forward to working together on other projects in the near future!

  • 5/5 stars Interior Painting Verified Review

    Ben's team did an outstanding job painting 6 rooms in our house. Each member was always prompt, professional and very courteous. Ben stopped by daily to check on the progress and the quality of the job and this was all done at a very reasonable price. If we ever needed any more painting jobs done, we'd for sure call BWH Services.

  • 4/5 stars

    Ben's group did a great job. Good pricing, finished on time, and even came back to fix a few minor details. Overall very good.

  • 5/5 stars Exterior Painting Verified Review

    I am so Happy!!!! Ben and his workers are a pleasure to deal with. They are professional, detailed oriented, and nice. I originally had a terrible experience with another contractor, however Ben saved the day and now I have the nicest house on the block:)

  • 5/5 stars Interior Painting Verified Review

    Timeline of work to be done:

    After having a company back out due to a heavy work load and no time to complete ours, I contacted Ben to see if he would be willing and able to do the work we needed within a short time frame as we were moving in on the 23rd. Ben was gracious enough to meet me at our home on Thursday, August 14th, for a walk through. While here, he noticed a strong pet smell from the previous owner's pets and spoke with me about the carpets and said he could have someone out the next day to have them cleaned and deodorized. Yes, he does carpets too! That was immediately agreed upon and then later that evening, as promised, he sent an estimate on the painting project and we accepted his proposal.

    Description of work:

    In addition to having the carpets cleaned in 7 bedrooms, 2 stairwells, and 4 additional living areas, they were to paint ceilings, trim and walls in office, dining room, entry, downstairs bath, downstairs bedroom, den, kitchen, 2 stairwells, large playroom, bedroom and bathroom. Then we added to our contract our master bedroom and bathroom, upstairs hallway, bathroom and all closets in rooms that we painted ourselves.

    Process:

    The carpets were cleaned on Friday and over the weekend we noticed an even stronger smell of pet urine in several rooms. Ben sent his cleaning crew out a second time later in the week, at no extra charge, to retreat specific areas. After the second time, we were both satisfied with the results. We knew that he would not be able to have his painting crew start until Tuesday, August 19th, and Tuesday morning they promptly arrived and got started prepping walls. The gentlemen that Ben has working with and for him are top notch, very polite and hard workers. They had a lot of work to do here and worked odd hours throughout the week to make sure everything was done in time and to our satisfaction. The quality of work met our expectations and then some.

    From our perspective:

    Would we hire BWH Services again? Yes.
    Would we recommend Ben? Absolutely, without a doubt.
    What went wrong? Nothing.

    Ben saw a need - we were without painters and were moving in a week's time - and while he knew it would be pushing it to get the work done, he had faith in his crew(s) that they could do it and they did. Ben is a stand up guy, very polite and engaging. It's doesn't seem to be just business with him, but about building relationships to help meet customers needs for now and for the future.

    THANK YOU, Ben and BWH Services, for providing OUTSTANDING quality work at a very reasonable and fair price. We appreciate all that you did to help make our move a little less stressful.

  • 5/5 stars Interior Painting Verified Review

    Ben and the BWH crew were absolutely fabulous. Not only did they do a great job on their work, but they were a delight to work with. Very friendly, informative, honest, and trustworthy and finished our entire house in under a week! Without a doubt would hire again for all of our painting needs!

    Ben H. from BWH Services - Painting and Repairs replied to this review on May 15, 2014:

    A full five stars to Lindsay as well. A true delight to work with. It's always remarkable how smoothly things can go when the client is a pleasure to work with.

  • 5/5 stars Exterior Painting Verified Review

    Ben and his crew were absolutely terrific! Extremely knowledgeable and professional from start to finish! I will use only BWH Services in the future. SS

  • 5/5 stars Interior Painting Verified Review

    I obtained quotes from several painting companies in the Charlotte area, and ultimately decided to use BWH Services due to Ben Hamrick’s professionalism, the company’s reasonable pricing, and seeing their paint work that had been done in another person’s home. I hired BWH Services to paint all of the interior walls in my new construction home, and my experience was great. The job took approximately 4 days. The crew was polite, and covered our brand new flooring very well and cleaned up after themselves when the job was done. My only request at the final walkthrough was for an additional coat of paint on a very dark color that we chose to use in one room, which Ben took care of immediately on that same day. Our home looks beautiful with freshly painted walls and I would definitely use BWH Services again and recommend them to friends and family. Thanks, Ben!

    -Lauren Mikulan

  • 5/5 stars Interior Painting Verified Review

    My husband and I recently closed on our first home and needed to have 75% of the interior space repainted. I met with numerous painters, but Ben was the contractor that we selected. He is dependable, trustworthy and does great work. His team is friendly and will work long hours to get the job done. We highly recommend his services.

    Ben H. from BWH Services - Painting and Repairs replied to this review on April 4, 2014:

    Thank you Morgan. I hope that your new home is fantastic and you have many years of enjoyment there.

  • 5/5 stars Interior Painting Verified Review

    Ben did an excellent job. He was timely and thorough. Very upfront with costing and potential additional needed work as I expected.

    Ben H. from BWH Services - Painting and Repairs replied to this review on April 4, 2014:

    Thank you Cathy, I wish you well in your next adventures in life. You were a dream to to work with!

Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. When hiring a painter or any home improvement company make sure that who you chose is insured and has good references.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. What kind of paint is being used? Is it premium quality or a lower grade store brand? Brush and roller quality is also very important to the work being done. Always make sure to ask what products are being used on your home and what is being used to apply them. Also, know that there are paints that are way too expensive and are simply made to make the manufacturer extra money and you will not get a better coverage or durability.

Q. What questions should a consumer ask to hire the right service professional?

A. Are you insured? Do you have references? How long have you been in business? If you require a deposit what percentage of the job is it and when do you require final payment? Do you sub-contract your work?

Q. What important information should buyers have thought through before seeking you out?

A. A customer should be prepared to be fair in their minds about pricing. Professional services are not free but should always be fair. Wanting services for under value will not get you the best quality service.

Telling a professional that you are looking to move and only doing this work to put your house on the market may be true but will not get you very far as true professionals do work that they are proud of and would like to use to get further business.

Q. Why does your work stand out from others who do what you do?

A. We take pride in our work. As a small company, I take the time to get to know my clients and respond to their needs.

Q. What do you like most about your job?

A. I enjoy working with and getting to know my clients. That commitment shows as I have long term clients.

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