Sep 19, 2016
All around great experience working with BWH.
Aug 22, 2016
Ben was excellent, as was his crew. He was quick to reply to emails and calls and they were able to start the job right away. The house looks great! I would definitely recommend him to any of my friends and family!
Replied to Allison F. - Aug 22, 2016
Thank you Allison! Thank you for being so flexible and easy to work with!
Jul 11, 2016
We had our home exterior painted by Ben's team. We had him out to give us a quote in the fall, but we weren't ready to move forward. This spring we reached back out when we were ready. It took longer to get on the schedule than we hoped, but once the team began they completed it in just a few days. They made necessary repairs, prepped the house and painted and did a wonderful job! Overall it was a positive experience- the only issues we ran into was a slight lack of communication waiting for them to begin, and once the painting was done, the windows were filthy with fingerprints. Otherwise, we would highly recommend BWH to anyone looking for a fresh look with a professional team.
Replied to Gretchen C. - Jul 14, 2016
I appreciate the feedback here. I do hope that our return to clean the windows has proved to alleviate your concern.
Jun 20, 2016
We had a complete renovation of our house - outside and inside paint, kitchen renovation, new carpets and hardwoods were redone, new AC installed etc - in short a relatively big project. We were overseas during the project so it was very important that our contractor was dependable and responsive.
Ben was excellent at communicating with us without delay. He was clear on what could be done and what could not and his advise was much appreciated.
The quality of work has been excellent and the house sold after 14 days in the market.
Jun 16, 2016
Ben's crew did a great job painting the interior of my 4000 sq ft house. They started on Saturday and finished the job by Tuesday. Ben came out to inspect their work with me and any touch ups that were needed to fix paint drips or spots here, were marked and then Carlos quickly took care of everything the next day. The crew members were very professional, they laid down drop cloths everywhere and at the end of the day neatly stacked all of the drop cloths and equipment in a corner. Ben made sure that I was satisfied with everything. I am so glad I chose BWH. The house looks great!
Replied to Tonya S. - Jun 16, 2016
Thank you Tonya. You were great to work with and welcome to North Carolina. I look forward to the next project!
Jun 12, 2016
Awesome job, and fast! Honest company!
Replied to Dennis M. - Jun 16, 2016
Thank you Dennis. Looking forward to other work with you.
May 18, 2016
Ben and his team did a fantastic job painting our home. The job was completed quickly, professionally, and at a great price. I would definitely recommend BWH to anyone and will definitely be going back for future business.
May 9, 2016
We had BWH do interior painting and trim, repair drywall from roof leaks, replace rotted exterior trim, and paint all of the exterior trim and some stucco areas. Ben's team of Ronald, Luis and Fabio were easy to work with. They arrived on time and cleaned-up after themselves each day. They were professional, kind and good at what they do. They are skilled at cutting in with the brush and painting nice clean lines around trim. They covered floors and furniture while they painted. There were no accidents. I would recommend BWH for you next interior/exterior painting project.
Here's is a smart tip... Be certain of your paint colors before the painting begins. Do not assume a paint color you saw in a friend's home or on a paint card will look the same in your space. The amount of natural light coming into a room can completely change the color. Spend time to buy and apply various samples directly on your walls. Once you are certain of the paint color and sheen you want, then schedule BWH to come paint your walls. It will be done quick and look great! Thank you!! :)
May 8, 2016
The team was very nice and did an excellent job. Ben suggested some color changes and it looks great! Happy customer!!
Apr 7, 2016
So far I have had a great experience. The interior paint is looks great!
Mar 8, 2016
Ben was great to work with. He and his team did a phenomenal job!
Mar 4, 2016
Gutter Installation or Replacement
Dec 27, 2015
Horrible!!! This man clearly states on his site that their workers are their employees and also states that they do not sub contract out. This is false advertising. I'm sure he will now remove those statements from his profile, but that is exactly what they did. He came and gave an estimate and then sub contracted out our job. The workers that came out had to borrow our tools, compresser, nail gun, etc. They also told me they were sub contracted out, and gave me their card and asked me to just hire them directly next. Ben Hamrick only did the estimate and never lifted a finger to do any of the work. They were hired to paint and replace wood and he never even lifted a finger nor sent ant of his employees to do the work. Then in replacing wood, they broke 26 pieces of new siding on our house, mis cut boards by over an inch gap in some cases and tried to fill it in with caulk to cover up the mistakes. When we showed them the issues Ben said he would fix this and then sent an email that he was walking away from the job. He then unchecked my job on thumbtack to show as if he never took the job after they already worked on our house. They said to take the damage out of the money for painting but how can we owe them for painting boards that were damaged and miscut in the first place? You can't charge for work done incorrectly that would need to be redone anyways. So now all of the material we bought has to be repurchased plus additional siding that was existing and damaged by them. The workers asked me how much I was paying for the job and then complained several times that they just wanted to hurry and finish our home because they weren't making money on the job. So even though we were paying the quoted price, they said they were sub contracted and not getting paid enough on our job. In the end, we had have lots of broken new existing hardy siding that they damaged, hardly anything they replaced was done correctly, much of the work was left unfinished, and they walked away from the job and told us not to contact them again, and sneakily tried to unmark our already hired job as if he never accepted our job on thumbtack. Thumbtack has not resolved this yet, but they did allow us to leave a review since he tried to unmark that we hired him. We are still waiting for this to be resolved. Ben promised good work, and that it would be completed by a deadline and met none of the promises.
Replied to Sal H. - Dec 31, 2015
Turning down work is not something that we do lightly. When we discovered that the reviewer's husband works for a company who does work similar to what we do and that his crews were doing the work first and then walked off the job refusing to return we investigated further. A conversation with the owner of the company for whom her husband works led us to walk away from the offer as well. The owner indicated that many issues existed and that his employee was in hot water over the matter. Additionally, the deadline the reviewer placed on the work was unrealistic and contributed to our walking away.
Never was this work contracted nor has any money ever exchanged hands. The reviewer makes many statements above that have no credibility. We find it better and in everyone's best interest not to go into detail about the issues and allow our body of work and reviews to stand on their own merit. One negative review versus 26 highly positive reviews doesn't negate our good work and dedication to our clients.
We wish the reviewer and her family nothing but the best and hope for them a peaceful resolution to what they want to get done.
Dec 11, 2015
Awesome people to work with. I'm 100% happy with all of the work BWH Services provided. They do much more than painting, though, so it was also very easy to be able to do one stop shopping. Each of the projects was completed ahead of schedule and in a very capable manner. Two thumbs up and five stars for BWH.
Dec 4, 2015
Ben was a pleasure to deal with from beginning to end! We had purchased a home and had the walls, ceiling, trim, doors and mantle painted in the entry way, kitchen, living rm, dining rm, hallway and main bath. His crew did an excellent job on patching the walls first, painting and clean up. The crew was professional and courteous and went above and beyond with a leak in the bathroom sink (That was not on the job list). Andy noticed the pipe under the sink was leaking and went out to his truck to get teflon tape to make the repair and advised us that that would help stop the leak but to replace the p trap. In this day and age it is hard to come by contractors that do the job they are hired for let alone go above and beyond
But thats just what Bens crew did!! The house looks amazing and it was seamless, stress free and done on time! Ben communicates through the entire process and makes you feel like you are his only customer. We also had all the carpets cleaned and they look beautiful!
I will definitely be hiring Ben again for other projects and have already recommended him to friends and relatives. Buying a home and doing renovations can be very stressful and Ben made it completely stress free. Hire Ben and his crew and you will not be disappointed!!
Nov 16, 2015
BWH painted our house and trim this fall. They were very efficient, professional, did a great job, and were very thorough. When the color of our red door looked a little funky, the painters consulted is so that we could adjust the color and get it right. Ben was very thorough on the final walk through and it was obvious that quality work is their priority. We highly recommend them to anyone looking for painting services.
Nov 15, 2015
Aug 4, 2015
Exterior siding, trim & deck pressure washed and painted/stained. Pieces replaced as necessary. Great job. Professional & courteous. We would use them again.
Replied to Cw H. - Aug 4, 2015
Thank you for the faith you put in us. We look forward to seeing you again and hope the referral to your neighbor works out!
Aug 3, 2015
Painted the exterior of the house. Paint crew did an excellent job, they were very profesional. Came in got the job done, cleaned up around the house each day. Ben was very easy to communicate with, stopped by the house multiple times during the project to make sure everything was to our satisfaction. Would use BWH Services for future projects.
Replied to James S. - Aug 4, 2015
Meeting you was an honor. Working on your home a privilege. Thank you for your great attitude all the way!
Jul 20, 2015
Ben and his crew were awesome.
I had some bank-mandated deadline issues, which Ben worked with. He also creatively problem solved issues around the temperature/weather. The guys couldn't have been nicer and the paint looks great !!! I'll be using BWH in the future for other houses and other projects.
Jun 29, 2015
Ben Hamrick and his team did an outstanding job at our home. They did exterior work (4 sides brick) which included trim, front door, windows, replaced rotten wood on windows, etc, From pressure washing the house, walk and driveway, to the clean up, everything was done very professionally and in a timely manner. The week they were to start, the heat was almost unbearable and Ben thought that would delay things but it all worked out according to schedule. The crew was there by 7:00a.m. and worked consistently to finish. The most impressive thing was Ben and his team's attitude towards the work. Whatever additions were added, he obliged. His contract itemized everything in detail with nothing hidden. His quote won over 5 others. Not so much because of price (although reasonable and within range) but his personality had much to do with him getting the job. Would I recommend Ben Hamrick? Absolutely, without a doubt!
Jun 4, 2015
Ben and his crew very great! They repaired several areas on our house that had rotted wood and repainted the entire outside of our house. They also repainted our kitchen. It took a little longer than we thought it would, but the end results was worth it. Thanks BWH for a great job!
The Walsh Family
May 23, 2015
Overall, I am very satisfied with Ben Hamrick and BWH Services. My husband and I hired his company to paint the exterior of our Hardie Plank home.
He was prompt to return phone calls and on time for appointments. He provided a thorough quote and took the extra time to explain the benefits of using different grades of paint. He didn't try to upsell me on anything. He came across as honest, sincere, knowledgeable and experienced in his field.
The paint job was completed in a timely manner as well. His crew was polite and professional. After the paint job was compete, Ben and I did a thorough walk through of the paint job, and noted a few areas which needed touch-ups. The touch-ups were completed to my satisfaction within a few days.
I would recommend his painting services to friends and neighbors.
Replied to Melanie H. - May 27, 2015
Melanie and family are great! It was a pleasure to get to know her. We appreciate her and her reasonable expectations and look forward to hearing from her friends in the future.
May 23, 2015
Ben and his entire team at BWH were phenomenal from the first contact we made on Thumbtack until the exterior of our house was painted and approved by my wife and I. The work was amazing and Ben was very involved working with us on the colors to ensuring everything met our very high standards. He was always very responsive and easy to work with throughout the process. His crew who did the actual painting were professional, friendly, and experts in their craft. I would without a doubt recommend Ben and his team to anyone who has painting needs. He will be my first and only call from now on! Thanks Ben and the entire BWH team!
Replied to Lee L. - May 27, 2015
Lee and his wife had very exacting standards and were a great treat to be associated with. I would gladly work with them again. It's always good to be held to a high standard.
Apr 25, 2015
Replied to Paul D. - Apr 25, 2015
Great client. Already received a referral from him!
Apr 6, 2015
I have enjoyed working with Ben. His crew did a good job painting the exterior of my home. They had to replace some of the original wood as the house had not been painted in several years. I am a satisfied customer and look forward to working with Ben on future projects on the inside of my home.
Replied to Ruby F. - Apr 7, 2015
Ms. Forte is a delightful person and we look forward to working with her again. Her understanding and patience with a few issues on our side is admirable and beyond appreciated. She is a true asset to Thumbtack and to our local community.
Feb 15, 2015
They did an unbelievable job. They went above and beyond to complete our project within the time frame we needed and did not sacrifice one bit of quality. I would highly recommend this company to anyone who needs painting done. They do fantastic work at a fair price. You won't find better in the Charlotte area!!!
Feb 11, 2015
I normally paint my own home, but we purchased a condo that had a two story great room so I decided to check out painters. Throughout the process I was impressed with Ben's professionalism. He gave great advice during the estimate which was the reason I choose to go with his company. The estimate was reasonable and we even asked him if he could try to reach the lights to change the light bulbs which they did for no extra charge. He gave suggestions on paint colors he thought might work well with our space and we went with one of them and it came out great. Since it was such a large area to cover the color really had to be just right. They were able to start the job in two days and finished the whole condo in three days. He was very accommodating, meeting up with us twice to exchange the fob to get into the secure bldg. He really went beyond my expectations and the condo looks great. I would definitely recommend him!
Feb 6, 2015
Ben has been a pleasure to work with on this project and in discussing other projects around our house. Very upfront and honest about what can/can't be done, costs, effort, etc. His teams have been extremely professional and done excellent work. Definitely the polar opposite of all the nightmare contractor stories that likely scare people away from getting work done on their property. I would gladly recommend Ben to anyone, and plan on doing so within our neighborhood.
Replied to James F. - Feb 10, 2015
Such a nice family. It is doing work with people like this that makes doing what we do all the better. We look forward to being together with them again on new projects.
Jan 23, 2015
Replied to Greg D. - Feb 10, 2015
Great people. We are truly lucky to be associated with them. We look forward to working together on other projects in the near future!
Oct 20, 2014
Ben's team did an outstanding job painting 6 rooms in our house. Each member was always prompt, professional and very courteous. Ben stopped by daily to check on the progress and the quality of the job and this was all done at a very reasonable price. If we ever needed any more painting jobs done, we'd for sure call BWH Services.
Sep 24, 2014
Ben's group did a great job. Good pricing, finished on time, and even came back to fix a few minor details. Overall very good.
Sep 3, 2014
I am so Happy!!!! Ben and his workers are a pleasure to deal with. They are professional, detailed oriented, and nice. I originally had a terrible experience with another contractor, however Ben saved the day and now I have the nicest house on the block:)
Aug 25, 2014
Timeline of work to be done:
After having a company back out due to a heavy work load and no time to complete ours, I contacted Ben to see if he would be willing and able to do the work we needed within a short time frame as we were moving in on the 23rd. Ben was gracious enough to meet me at our home on Thursday, August 14th, for a walk through. While here, he noticed a strong pet smell from the previous owner's pets and spoke with me about the carpets and said he could have someone out the next day to have them cleaned and deodorized. Yes, he does carpets too! That was immediately agreed upon and then later that evening, as promised, he sent an estimate on the painting project and we accepted his proposal.
Description of work:
In addition to having the carpets cleaned in 7 bedrooms, 2 stairwells, and 4 additional living areas, they were to paint ceilings, trim and walls in office, dining room, entry, downstairs bath, downstairs bedroom, den, kitchen, 2 stairwells, large playroom, bedroom and bathroom. Then we added to our contract our master bedroom and bathroom, upstairs hallway, bathroom and all closets in rooms that we painted ourselves.
The carpets were cleaned on Friday and over the weekend we noticed an even stronger smell of pet urine in several rooms. Ben sent his cleaning crew out a second time later in the week, at no extra charge, to retreat specific areas. After the second time, we were both satisfied with the results. We knew that he would not be able to have his painting crew start until Tuesday, August 19th, and Tuesday morning they promptly arrived and got started prepping walls. The gentlemen that Ben has working with and for him are top notch, very polite and hard workers. They had a lot of work to do here and worked odd hours throughout the week to make sure everything was done in time and to our satisfaction. The quality of work met our expectations and then some.
From our perspective:
Would we hire BWH Services again? Yes.
Would we recommend Ben? Absolutely, without a doubt.
What went wrong? Nothing.
Ben saw a need - we were without painters and were moving in a week's time - and while he knew it would be pushing it to get the work done, he had faith in his crew(s) that they could do it and they did. Ben is a stand up guy, very polite and engaging. It's doesn't seem to be just business with him, but about building relationships to help meet customers needs for now and for the future.
THANK YOU, Ben and BWH Services, for providing OUTSTANDING quality work at a very reasonable and fair price. We appreciate all that you did to help make our move a little less stressful.
May 16, 2014
Ben and the BWH crew were absolutely fabulous. Not only did they do a great job on their work, but they were a delight to work with. Very friendly, informative, honest, and trustworthy and finished our entire house in under a week! Without a doubt would hire again for all of our painting needs!
Replied to Lindsay C. - May 16, 2014
A full five stars to Lindsay as well. A true delight to work with. It's always remarkable how smoothly things can go when the client is a pleasure to work with.
Apr 3, 2014
Ben and his crew were absolutely terrific! Extremely knowledgeable and professional from start to finish! I will use only BWH Services in the future. SS
Mar 19, 2014
I obtained quotes from several painting companies in the Charlotte area, and ultimately decided to use BWH Services due to Ben Hamricks professionalism, the companys reasonable pricing, and seeing their paint work that had been done in another persons home. I hired BWH Services to paint all of the interior walls in my new construction home, and my experience was great. The job took approximately 4 days. The crew was polite, and covered our brand new flooring very well and cleaned up after themselves when the job was done. My only request at the final walkthrough was for an additional coat of paint on a very dark color that we chose to use in one room, which Ben took care of immediately on that same day. Our home looks beautiful with freshly painted walls and I would definitely use BWH Services again and recommend them to friends and family. Thanks, Ben!
Dec 30, 2013
My husband and I recently closed on our first home and needed to have 75% of the interior space repainted. I met with numerous painters, but Ben was the contractor that we selected. He is dependable, trustworthy and does great work. His team is friendly and will work long hours to get the job done. We highly recommend his services.
Replied to Morgan B. - Apr 4, 2014
Thank you Morgan. I hope that your new home is fantastic and you have many years of enjoyment there.
Jul 22, 2013
Ben did an excellent job. He was timely and thorough. Very upfront with costing and potential additional needed work as I expected.
Replied to Cathy G. - Apr 4, 2014
Thank you Cathy, I wish you well in your next adventures in life. You were a dream to to work with!