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I hired John and Teri to install a new water heater. Things couldn't have gone better. John and Teri were great. John was very thorough in explaining everything as he installed it. It was a great personal experience, like having a couple of friends come over and help with a project.
When our house was built, the electrical outlet for our dryer wasn't installed properly or securely causing the drywall around it to collapse. Jose knew exactly what was wrong and how to fix it before arriving. He went out of his way to fit me in his schedule and fixed it the same day. He is very knowledgeable and I would definitely hire him again for future projects. His work is impeccable and the laundry room drywall looks better than when we bought the house. Thank you Jose.
Daniel and Adrian installed a new tankless water heater in our home. They removed the old water heater also... Did a great job with both and it was truly white glove service. Fantastic job !!
Mr. Bob was wonderful!!!! I originally contacted him for drywall services but used his services for installation of our hot water heater. He was prompt and walked through every process with us. I will definitely use his company again.
Our 19 year old hot water heater went out on a Saturday morning and our family had no hot water. Given it was the weekend, I went to Lowe's and Home Depot to get some estimates, and called a few known plumbers around town and learned that it would be 3-5 days before we could get a replacement. I discovered Elemental Plumbing through Thumbtack when I requested an estimate from local plumbers. Rick replied within 15 minutes and came out within an hour to assess the situation and provide an estimate (on a Saturday!). Rick was extremely knowledgable on tankless water heaters, which is what we wanted to replace our traditional tank system. Rick provided several brands and grades of water heaters, and educated us on the benefits and pricing of each. He provided an immediate quote and confirmed stock and turnaround time as early as the next morning (on Sunday!). After some additional research, Elemental's pricing was very competitive and we were impressed with the responsiveness so we went with them. We could not be happier with our decision! Rick arrived the following morning as promises and began with the replacement. He was very thorough and his work is very neat and clean, and he hauled our old unit away for us along with all boxes for the new system. Rick's turnaround time was around 5 hours from start to finish, which is what we expected. I would highly recommend Rick and Elemental Plumbing and they will now be my go to plumber in the Huntersville (Charlotte) area.
Juan was a dream to work with! He installed our gas water heater and all is working perfectly.
By far, this was the BEST experience I have ever had with a repair/home improvement, and I have had many. This summer during one of the hottest weeks in Charlotte, our air conditioning went out. Mr. John Mullis came to look at our system, thoroughly diagnosed both the inside and outside units (heat pump/air handler) and provided us with ALL the information we needed to make the best decision. I was pleasantly surprised that he was more interested in what OUR plans were and the direction WE wanted to go in with the repair/replacement rather than pushing us into something that may not fit our needs. He did not charge one penny for the diagnosis. He gave us different options/scenarios to choose from, and what we should consider about each. John is very personable, trustworthy and all around great guy. We knew right away that we would not have to look for any other quotes or contractors. You can trust and believe that John more concerned about getting your repair done so you can be comfortable and happy, than he is about how much money he will make. He gave status updates throughout and worked tirelessly to get the old system removed, the new one installed and running by the end of the day. His work ethic and meticulous attention to detail are exceptional and he kept in touch to ensure everything was working as expected. If you need high quality work done at a fair and affordable price, call John Mulliswe did and we will again in the future!
Job well done. Technician was on time and completed the repair in a timely manner. Technician was neat and professional and the repair was reasonably priced. I would use again.
Did an amazing job replacing a 20 year old gas water heater. Was professional, very clean and respectful of my home. I would highly recommend to anyone in need of plumbing repairs. I will definitely be using him again.
John (and Rachel) worked tirelessly to replace our rusted out outdoor water heater with a new tankless unit. John was thorough in his estimate. He made sure we contacted the utility company to properly size our gas meter and coordinated on the installation, popping in the regulators for us. He offered recommendations on the brand and sizing of the new unit. We've been really pleased with the result.
New water heater installation. Everything went perfectly - he was in and out in about 1 1/2 hours. Will definitely use GBH again.
We hired Ricky to redo our kitchen. Take down part of the island, new countertops, new sink & faucet and painting of cabinets. Furthermore Ricky and his team painted most of the inside of our house. Him and his team did an outstanding job. We definitely will hire Ricky for the next project!!! Highly recommended!!
Jonathan was very thorough and did a great job installing our water heater. We would definitely hire him again for future plumbing needs.
I never knew replacing a water heater in the attic of a 2 story home could be so easy....thanks to Rapid Response...my installer was knowledgeable prompt and willing to do whatever it took to get the job done successfully. I would highly encourage anyone with an attic water heater replacement to contact Rapid Response...I also plan to use them for my annual maintenance on my HVAC system.
Shawn installed a new Natural Gas hot water heater when I converted from propane. He was very professional and did a great job. I would definitely recommend him and we'll use him again.
Rapp's HVAC and plumbing installed 2 new furnaces, 2 HVACs, new plumbing and a tank less water system. You judge a successful business by your last happy customer. Well I'd say your business is successful because of the employees you put on the front line. Aaron Knight is extremely professional, honest, genuine and thorough. He demonstrates a work ethic above others and I've shown my appreciation by forwarding him at least 4 referrals already since our completed job which have turned into signed contracts. I can't say enough how appreciative we are of Rapp's employees and especially Aaron Knight. Thank you and I look forward to working and giving you referrals for years to come.
Marco came to the rescue for me when I needed the vinyl siding on my two story house presssure washed right away. He came first thing on Monday morning to do the job, right on time. His work was excellent and the vinyl siding looks new again. I would say he went above and beyond the call of duty doing the job. He also offered to clean out my roof gutters for a very reasonable fee. He offered to come back and help with other house repair projects as well. We will be planning that soon. He is a very nice, kind, professional person as well. Thanks Marco you "saved my day". Nancy
Our water heater burst last week while we took the kids to Carowinds. The water dripped all the way through the ceiling from upstairs. Insurance came out to asses the damage. For the plumbing issues they recommended Ben Franklin to me. I called them and they were able to come out that day and look at the issue. I had a new water heater installed the next day!
Great plumber (switched out hot water heater), would recommend. Came out quick, did a great job, and was very friendly. Will be using Michael on future plumbing projects.
Thank you!!!! My house looks like new! The ceoling is fantastic! I love the crown molding! Also thank you for work on my time, you guys do a great job, the services was great, you guy clean all my house and take care the small details on my house Thank you!
needed thermostat and elements replaced.
Ed did an awesome job by giving me a fair quote right away and then arriving in a timely manner to fix what we thought was the only issue I had. Come to find out, my water pressure was also 140# at all faucets, so he installed a regulator to help reduce unwarranted wear on my system for years to come. His honesty and efficiency saved me a bunch of money for the hybrid water heater I haven't finished saving for yet.
Put in 2 toilets. No messes. Also installed 2 bathroom faucets. Would be glad to have him back for many projects I have in mind
Just what I was looking for, Professional service, attention to detail, at a fine price. These days there are a lot of people with tools and a pickup truck. Joel Bliss Pluming is a group of real professionals. Not the lowest price, but good work at a fair price. You can't go wrong.