FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat Rate Pricing for each individual service Monday through Friday (6 am - 9 am) Extended Hour Rate Flat Rate Pricing Per Service Monday through Friday (5 pm - 6 pm) Extended Hour Rate Flat Rate Pricing Per Service Any and all hours outside of what is listed above is considered an Emergency Service Rate these jobs are done at a flat rate as well.
- What is your typical process for working with a new customer?
Phone Call Visit Diagnosis Material Obtainment Install/Repair Payment Collection
- What education and/or training do you have that relates to your work?
Class 1 Unlimited North Carolina State Plumbing License Master Plumber Certification through the United Association of Plumbers Diploma in Plumbing Medical Gas Piping Certified OSHA 30 and 10 Certified 21,000+ hours of field work registered in state 1,500+ hours of class work/accredited state training 260+ hours of continuing education state accredited classes