Integrity Construction Solutions
Hire this guy at your own risk! I hired this company to work on wood windows which had been painted shut and a couple had some wood rot. I called him to ask when he would be able to complete the job and he advised he had already been by and completed all the work on the windows, and said they all were working properly but if I was unhappy with anything he would come and "do whatever it takes to make me happy" and that he guaranteed all his work. Well, he came and serviced the windows while I had painters in the house, (wet paint on windows obviously) instead of postponing the job until after the painters were finished, and of course I was right back where I started, because the windows would not open. The repair to the rotted window frames amounted to filling the rotted areas with a whole lot of caulk, which did not fix the problem at all. When I contacted him and said I wasn't happy with the work, he met me at the house and we discussed the results. He said the 2 windows with the rot were too far gone to repair and agreed to come back and install 2 new windows, (I did not ask him to do this extra work for free, we agreed to a price for the additional work). He said he would un-stick the other windows again at that time, so as to allow the paint to cure completely-otherwise they would just stick again. I gave him a check for the work he had already completed and he told me to call him when the new windows were on site. I called both him, and his wife who is the office manager, left several messages, but they never returned any of my calls. I finally had my nephew come out and un-stick the windows (it took him less than 30 minutes to do all 8 ) and he also helped me install remove the 2 windows that were rotted and replace them with the new windows (we watched a you-tube video to learn how). This took us another hour. This guy had a huge attitude when I wasn't completely happy with his work after paying $600 to un-stick 8 windows and repair 2 others. After my check cleared he stopped returning my calls, and left me with 10 stuck windows! So much for this companies guarantee.Feb 16, 2018Verified
Mike and Integrity have been nothing but great to work with! I had a complex rooftop deck project that needed resealing and board replacing. Mike and his team did an incredible job finding a solution and completing the project on time. He went above and beyond to keep me in the loop on the progress of the project with no games. I will be using Mike and his team for my future projects I couldn’t be happier.Nov 29, 2017Verified
About this pro
Years in business13
Times hired on Thumbtack102
Number of employees8
Photos and Videos
Q & A
- What is your typical process for working with a new customer?The owner will come out to the property and assess the project. At that point give a free estimate and then proceed with the project at the customers convenience.
- What education and/or training do you have that relates to your work?We have 30 years experience in roofing and window repair and installation.
- What types of customers have you worked with?We do a lot of Roof replacements and Interior work such as painting, ceramic tile, carpentry, and window replacements.