Time Genies Concierge & Errand Service

4.8
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(45)
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45 reviews
5
89%
4
7%
3
0%
2
2%
1
2%
Customers rated this pro highly for punctuality, responsiveness, and professionalism.
  • Thumbtack Customer

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    We have lived in Hickory for about 5 years now and never has our house been cleaned so thoroughly. They are reasonable for how much is being charged and worth it!

    Nov 13, 2017
  • Eddi S.

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    Karen was very quick to respond, and a very gracious woman to work with. Her employees are a direct reflection of her and her company. They cleaned my house better than any company or person had ever done in the past, and in record time AND we own 2 large dogs. 😳 I have already booked them again and can’t wait to continue this new relationship which will make my life easier and cleaner! Thx so much Karen and company!!🤗

    Oct 7, 2017Verified
    Karen T.'s reply

    Thank you Eddi. Time Genies always strive to meet or exceed client expectations and provide a thorough and quality service. We are excited to begin a long and happy working relationship with you.

About this pro

Time Genies care about the work they do because it's more than just a job. We are 100% committed to the work we do and to make sure that each and every client is totally satisfied by working hard and paying attention to detail. We build and maintain client relationships because of our work ethic, discretion and flexibility and we go above and beyond to anticipate needs to make life easier for everyone. I love meeting people and hope that each interaction could introduce me to a lifelong new friend. Enjoyment is helping clients with even the most simple of tasks because I know it's something they no longer have to think or worry about. It's exciting because I never know what I'll be doing next and it's always a surprise each time the phone rings!

Years in business

6

Times hired on Thumbtack

86

Number of employees

12

Background check

Completed
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Photos and Videos

11 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Corporate rates are $25-35/hr with packages available if you know you are going to use several hours in a month. Personal/General services are typically $25/hr. More details can be found on my website.
    • What is your typical process for working with a new customer?
      I always set up a free consultation. It's important for the client and Time Genies to feel comfortable with each other and the service that is to be provided. I take note of everything the client is looking for so we can meet or exceed their expectations. I always follow up with new clients after their first service to make sure they are satisfied and then I keep in touch on a regular basis. I try my best to be available to my clients 24/7.
    • What education and/or training do you have that relates to your work?
      I have a Diploma in Production and Inventory Management and while that may not sound important to owning and operating a Concierge and Errand service, it most certainly is. I am able to schedule, and plan well. I pay attention to detail with keen interest and I expect nothing less than perfection from everyone at Time Genies. I have many years in Customer Service and understand that client relationships are very important. I'm a professional woman, a wife and mother. That is qualification enough in my book!

    Business hours

    Eastern Time Zone
    SundayClosed
    Monday8:00 a.m. to 6:00 p.m.
    Tuesday8:00 a.m. to 6:00 p.m.
    Wednesday8:00 a.m. to 6:00 p.m.
    Thursday8:00 a.m. to 6:00 p.m.
    Friday8:00 a.m. to 6:00 p.m.
    Saturday8:00 a.m. to 6:00 p.m.
    Coverage Area for Time Genies Concierge & Errand Service is about 30+ miles of Hickory, NC.