|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
|Saturday||8:00 a.m. to 6:00 p.m.|
Time Genies Concierge & Errand Service
About this pro
We have lived in Hickory for about 5 years now and never has our house been cleaned so thoroughly. They are reasonable for how much is being charged and worth it!Nov 13, 2017
professionalism, responsiveness, work quality, punctuality, follow-up on her work....she caresOct 31, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Corporate rates are $25-35/hr with packages available if you know you are going to use several hours in a month. Personal/General services are typically $25/hr. More details can be found on my website.
- What is your typical process for working with a new customer?I always set up a free consultation. It's important for the client and Time Genies to feel comfortable with each other and the service that is to be provided. I take note of everything the client is looking for so we can meet or exceed their expectations. I always follow up with new clients after their first service to make sure they are satisfied and then I keep in touch on a regular basis. I try my best to be available to my clients 24/7.
- What education and/or training do you have that relates to your work?I have a Diploma in Production and Inventory Management and while that may not sound important to owning and operating a Concierge and Errand service, it most certainly is. I am able to schedule, and plan well. I pay attention to detail with keen interest and I expect nothing less than perfection from everyone at Time Genies. I have many years in Customer Service and understand that client relationships are very important. I'm a professional woman, a wife and mother. That is qualification enough in my book!