Time Genies Concierge & Errand Service
It’s free with no obligation to hire
Hired 87 times
8 years in business
Cash, Check, Credit card, Zelle
Top Pro status
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Jan - Jun
Jul - Dec
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professionalism, responsiveness, work quality, punctuality, follow-up on her work....she caresOct 31, 2017Verified
We have lived in Hickory for about 5 years now and never has our house been cleaned so thoroughly. They are reasonable for how much is being charged and worth it!Nov 13, 2017
Great service! Very professional - made me feel at ease, did a fantastic job!!Apr 1, 2017VerifiedTime Genies Concierge & Errand Service's reply
Thanks Andi. My team enjoyed doing home organization work in your home and the housekeepers are going to take care of your cleaning needs on a regular basis. Enjoy the extra time you now have with your family!
I have never had a cleaning service before, so I was a little apprehensive. However, Karen made me feel comfortable and at ease about the work that would be done. I'm super excited about having a clean home at a very reasonable price! Can't wait to say happy birthday to me… Every two weeks!Aug 8, 2017VerifiedTime Genies Concierge & Errand Service's reply
Hi Nancy! It was a pleasure to have met you. Time Genies look forward to a long and happy working relationship ahead. We are here for your housekeeping needs and also any other things that will make your life easier. We appreciate your business!
Karen was very quick to respond, and a very gracious woman to work with. Her employees are a direct reflection of her and her company. They cleaned my house better than any company or person had ever done in the past, and in record time AND we own 2 large dogs. 😳 I have already booked them again and can’t wait to continue this new relationship which will make my life easier and cleaner! Thx so much Karen and company!!🤗Oct 7, 2017VerifiedTime Genies Concierge & Errand Service's reply
Thank you Eddi. Time Genies always strive to meet or exceed client expectations and provide a thorough and quality service. We are excited to begin a long and happy working relationship with you.
- What should the customer know about your pricing (e.g., discounts, fees)?Corporate rates are $25-35/hr with packages available if you know you are going to use several hours in a month. Personal/General services are typically $25-30/hr. More details can be found on my website.
- What is your typical process for working with a new customer?I always set up a free consultation. It's important for the client and Time Genies to feel comfortable with each other and the service that is to be provided. I take note of everything the client is looking for so we can meet or exceed their expectations. I always follow up with new clients after their first service to make sure they are satisfied and then I keep in touch on a regular basis. I try my best to be available to my clients 24/7.
- What education and/or training do you have that relates to your work?I have a Diploma in Production and Inventory Management and while that may not sound important to owning and operating a Concierge and Errand service, it most certainly is. I am able to schedule, and plan well. I pay attention to detail with keen interest and I expect nothing less than perfection from everyone at Time Genies. I have many years in Customer Service and understand that client relationships are very important. I'm a professional woman, a wife and mother. That is qualification enough in my book!