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Outstanding! Another five star review. Joel consistently updated me about the investigation and the results I received were beyond what I expected. I can't recommend him enough.Mar 5, 2020VerifiedAubor Group's reply
Thank you for this great review!
I have never used a PI before but this was the best experience I could have ever wished for . Joel was not only professional he was kind and easy to talk to . within three days he was finished . I had been trying to help a dear friend find a long lost love and I had looked for months coming up with nothing . I got in touch with him as a last resort hoping he could find this person and he had it done in no time . Two people who had been looking for each other are now connected because of his great work . If I ever need a PI again he is the only person I will use . Thank you Joel your the best !!!Oct 8, 2019VerifiedAubor Group's reply
Lore, I am grateful for this positive review-- thank you! Being able to help people with cases like this one is what makes this profession rewarding. I wish you all the best moving forward!
Got back to me quickly. Understands what I need and will facilitate my ability to get answers.Aug 20, 2019VerifiedAubor Group's reply
Thank you, ma'am! I look forward to working with you.
I am so pleased on how quick, efficient, helpful and nice Joel was during the serving process. I always get nervous finding any services off the internet but I was pleasantly surprised. I got updates on everything which was great since I am out of state. Everything was completed and mailed to me within a week give or take and I couldnt be happier. I definitely recommend Aubor Group.Jan 20, 2020VerifiedAubor Group's reply
Thank you for this kind review!
Professional and courteous staff who pay attention to the needs of the client. Very proficient at what they do. Highly recommended!Mar 17, 2019Review from GoogleAubor Group's reply
Thank you, Cesar!
Randy Joel Johnson
- What should the customer know about your pricing (e.g., discounts, fees)?Private investigations: Services may have a flat rate or hourly rate depending on the nature of the service being requested. Our hourly rate is typically $100 with a ten-hour retainer, but that often varies based on the case circumstances. Process service: All of our process service jobs receive the "rush treatment." Our pricing is clear and competitive: $90 flat rate. All process services include up to three (3) attempts and thirty (30) pages. Additional attempts are available by request and incur a charge of $25.00 each. Each additional page beyond thirty (30) incurs a charge of 25¢.
- What is your typical process for working with a new customer?We first speak with the customer via phone or email to determine the type of service being requested. Private investigations require an in-person meeting in a public location and a consultation fee of $100, which will be credited to your retainer if you choose to hire us. Process service jobs are typically handled electronically. The client sends us a copy of the process that needs to be served, recipient information, due date, etc. We create a service job in the ServeManager database then send an invoice to the customer. Once payment is received, the process is scheduled for the first service attempt. We keep the customer aware of each attempt, including GPS coordinates to verify the service attempt was made in the correct location.
- What education and/or training do you have that relates to your work?Our founder, Joel Johnson, previously served as a law enforcement officer in both urban and rural environments. During his law enforcement career, he investigated felony offenses from initial reporting through prosecution and served thousands of civil papers. He understands the justice system and the rules of civil procedure. Professionalism is important to Aubor Group. Our reputation with the legal community is solid.