Carolina Copper HVAC  LLC
Carolina Copper HVAC  LLC

Carolina Copper HVAC LLC

Top Pro

Discounts available
Discounts available
$78/service call

(waived if hired)


Select a service
Zip code
Property type
A/C services needed
Scheduling

Responds in about 3 hours

Introduction: Hey there! We are Carolina Copper HVAC and our goal is to be your go to heating and air company that you can call anytime and know that you’ll receive honest and prompt advice or repairs. That’s why we offer 100% free diagnostic visits when you choose us for the repair ($78 if otherwise), price match-and-drop repairs, and customer satisfaction guarantees for all work we provide. Carolina Copper HVAC started to help local friends and family throughout Charlotte, Mooresville, Gastonia, and the surrounding areas. We quickly grew to something much more, however. We were founded on key principles, including honesty, integrity, and craftsmanship. Above all else, our team of highly-skilled professionals value all clients and their needs, offering our experienced help when most needed without the higher price tag. We are dedicated to helping clients avoid costly repairs by keeping their heating and cooling systems well maintained. If a problem should arise, we are available 24 hours a day, 7 days a week to help.
Overview

Current Top Pro

Hired 372 times

13 similar jobs done near you

Background checked

License verified

6 employees

3 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram, Twitter

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jan - Jun

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

76 photos

  • Heating System Repair

    Central Air Conditioning Repair or Maintenance

  • Condensate Drainage System Replacement

    Central Air Conditioning Repair or Maintenance

Specialties
A/C services needed

,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

257 reviews

5
93%
4
3%
3
1%
2
0%
1
3%

Read reviews that mention:


Linda K.

Central Air Conditioning Repair or Maintenance

It was baffling as to what was causing my rather new air conditioner to not cool the house and it was constantly running. Carolina Copper came out and after checking outside and inside he wanted to go up in the crawlspace and then he realized what was going on and he took care of the job at an affordable cost even though I’m retired. Please hire this fellow he has a wonderful attitude and work ethic and you would not be sorry! I would add photos if I could but no crawlspace for me!
Carolina Copper HVAC LLC's reply
Hi Linda! We’re so glad to hear we could help you with your AC. Crawlspaces can be yucky places to get into, we’re happy to do the dirty work for you! We hope to work with you again in the future for all your HVAC needs! -The Team at Carolina Copper HVAC
Jun 18, 2021
·
Verified
Jodi R.

Central Air Conditioning Repair or Maintenance

I’m so happy I went on Thumbtack and found Joey from Carolina Copper HVAC. He got in touch with me immediately to discuss an issue I was having with our AC unit. This morning he arrived with a mask (Covid) and booties (very thoughtful.) Joey is a consummate professional. As he was working on the AC unit, he explained exactly what he was doing. Within a very short time, he determined what the problem was and repaired it. He followed up by testing and retesting the AC to be sure everything was working beautifully. His pricing is very fair and he’s an honest and kind person. If you have any HVAC needs, Joey is your man.
Carolina Copper HVAC LLC's reply
Thank you for such an amazing review! We strive to provide the best customer service experience and highest level of professionalism, it’s so nice to hear our hard work being recognized! We look forward to taking care of all your HVAC needs in the future!
Mar 29, 2021
·
Verified
Charis M.

Heating System Repair or Maintenance

Joey and CJ did an excellent job getting our neglected HVAC up to par. We needed more work done than originally expected but took photos, explained our options and advised on what service we needed without being pushy. The semi-annual maintenance plan made financial sense to purchase (the repair discount some helped us save $60) and we are happy to have Carolina Copper helping us keep our unit working for years to come.
Carolina Copper HVAC LLC's reply
Hey Charis, Our maintenance appointments are always aimed towards providing the most information possible about air conditioning and heating systems along with getting it working better then before. We are so happy that you signed up for our Platinum Care Schedule maintenance plan and couldn’t be more excited to work with you again in the future. Thank you for taking the time to leave us a such a great review! Sincerely, The Team at Carolina Copper HVAC
Mar 9, 2021
·
Verified
Kate C.

Heating System Repair or Maintenance

Best Company to work with. I’ve used Carolina Copper in the past and the experience was as great as ever. The response time is quick and he explained everything to me. Even took pictures so I could see the issue. Even when needing a part he was here the following day to do the repair. Highly Recommend!
Carolina Copper HVAC LLC's reply
Hey Kate! Thank you so much for leaving us such a thoughtful review! We look forward to working with you again.
Nov 11, 2020
·
Verified
Kate B.

Central Air Conditioning Repair or Maintenance

Carolina Copper HVAC was on time, very professional, explained the problem in depth, and fixed it on the spot. I will definitely use them again for any of my HVAC needs!
Carolina Copper HVAC LLC's reply
Hi Kate! Thank you so much for the positive review, we work hard to make sure the services we provide are as transparent and well explained! We look forward to working with you in the future! - Carolina Copper HVAC
Jul 26, 2021
·
Verified
Credentials
License

License Type: EPA Type II Technician (NC)

Background Check

Joseph Testa

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing is simple, upfront, and guaranteed. We utilize flat rate pricing versus time and material to minimize future roadblocks or surprises. Flat rate pricing allows you, our customer, to know exactly how much you’ll pay and know that it will not change regardless of what we may come across during the process. We offer FREE diagnostics for all visits when you go with us for the repair ($78 if not).

  • What is your typical process for working with a new customer?

    Our customers call our number and speak to one of our lovely representatives to start. From there, we are able to see what type of help and service we can provide you along with an appointment date. After getting all of your information into our customer service software, you will receive notifications informing you of when our technician will come out to your appointment date and arrival window. Our technician will then evaluate and diagnose the system’s issue and offer options to move forward. With your approval, we move to the next step of repairing or upgrading.

  • What education and/or training do you have that relates to your work?

    Our owner and workers have been certified through heating, ventilation, and air conditioning trade programs, EPA license certification test, NATE certification test, and last but not least hands on experience.

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