FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer custom-made products. Each project is unique and therefore requires a quote specific to your project.
- What is your typical process for working with a new customer?
We schedule a call to discuss the details of your project prior to scheduling an in-home consultation. One of our Design Consultants will meet with you in your home to measure and present design options and material selections. Once you approve our proposal, we request a down payment to begin the ordering process. We will arrange for the professional installation as soon as the products have been fabricated. Turnaround time varies by product, but is generally 3 to 8 weeks.