Home Services of the Triad

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Introduction: Home Services of the Triad is a full service plumbing company that does all types of residential and commercial installations and repairs. Whether you need a complete repipe, or just a new washer in the faucet handle, we're right for the job! We believe in prompt, courteous, fairly priced work, and strive to put our customer's needs first. We enjoy being of service to our customers. Nothing is worse than having bad plumbing. If your toilet won't flush, it's not just inconvenient, it's unsanitary. When your hot water isn't hot, it affects your ability to keep yourself and your home clean. We believe in treating our customers the way we'd want to be treated.

Overview

Hired 29 times

Background checked

14 employees

21 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Zelle.

Social media

Facebook, Twitter

Featured Projects

16 photos

Credentials

Background Check

Lori Herron

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our service fee is always $85. If repairs will exceed this amount, we provide an estimate and deduct the service fee from the job total.
What is your typical process for working with a new customer?
We are careful to get all possible contact information from our customers to minimize communication issues. We listen to the issues they are having, and then go out to assess the problem and see what repairs have to be made. When possible, we give them an estimate up front so they are clear on costs ahead of time. Our customers really matter to us, and we treat them the way we would expect to be treated.
What education and/or training do you have that relates to your work?
We have two master plumbers on staff, two senior technicians with over 15 years experience, two junior technicians and two dedicated helpers. We have a full office staff and accept texts and emails after hours to help our customers keep in touch and get service more quickly.